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  jerryngm

  Participant

  December 6, 2025 at 12:19

  I have turned on Sticky header, however it’s not working: https://snipboard.io/Rqgbzs.jpg

  Content is visible for topic creator and
  support staff only.

  #461735 Copied
  3 Answers
  

  Samir Malik

  Support staff

  December 6, 2025 at 15:22

  Hello,

  Could you please provide temporary wp-admin access? We need to check your settings.

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Best Regards,
  8Theme’s Team

  #461746 Copied
  

  jerryngm

  Participant

  December 7, 2025 at 00:45

  Hi Samir,

  I have added the details below, thanks

  Content is visible for topic creator and
  support staff only.

  #461774 Copied
  

  Samir Malik

  Support staff

  December 7, 2025 at 08:14

  Hello,

  It appears that the XStore Advanced Sticky Header plugin is conflicting with the Cafe Plugins.

  We recommend disabling the XStore Advanced Sticky Header plugin or using the Elementor Header Builder instead: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

  Best regards,
  The 8Theme Team

  #461780 Copied
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