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Header on my website is showing double double.

This topic has 3 replies, 3 voices, and was last updated 11 months ago ago by Andrew Mitchell

Subho

Participant

January 17, 2025 at 09:50

Sir, the header on my website is showing double double. Please fixed it

#430941 Copied Theme version: 9.4.6

2 Answers

Rose Tyler

Support staff

January 17, 2025 at 10:08

Hello, Subho,

Thank you for reaching out to us. We understand that the header on your website is displaying twice.

We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.

If this doesn’t help, provide us with temporary FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#430945 Copied

Andrew Mitchell

Support staff

January 18, 2025 at 03:44

Dear Subho,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#431031 Copied
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The issue related to '‘header on my website is showing double double.’' has been successfully resolved, and the topic is now closed for further responses

Header on my website is showing double double.

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