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Header menu showed the same for mobile and lapotp

This topic has 3 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by ghilan

ghilan

Participant

May 24, 2023 at 11:30

Hi Dear,
After you solved the issue with ticket #441883, I noticed appear another issue related to the main menu, with the home page or any other pages.

The main menu for mobile and laptop display the same. I can’t specific menu for mobile and others for laptop as before. (It was work fine before the last issue #441883 was solved).

My website hosting with Siteground and I have SG Optimizer plugin active. If I clear the cash and open the website on mobile, the main menu show in mobile format with all devices. As shown in the attached photo. https://prnt.sc/zs6k6CcloEt-

In the same way, If I open the website after clearing cash with a laptop the main menu showed in laptop format with all devices. As shown in the attached photo. https://ibb.co/XbbWgR8

You can find the issue when you are out of wp-admin.

Please, contact administrator
for this information.

#357545 Copied Theme version: 9.1.5 WooCommerce version: 7.7.0

2 Answers

Rose Tyler

Support staff

May 24, 2023 at 13:07

Hello Ghilan,

We suggest that you turn off the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

We hope this information is helpful.

Kind Regards,
8theme team

#357560 Copied

ghilan

Participant

May 25, 2023 at 02:00

Hi Rose,
Really, I appreciate your assistance, it works fine after turning off mobile optimization.
Regards,

#357622 Copied
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Header menu showed the same for mobile and lapotp

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