Header keeps on breaking - by Brand Me Well

This topic has 2 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Olga Barlow

  • Avatar: Brand Me Well
    Brand Me Well
    Participant
    February 28, 2022 at 22:29

    Hi,
    I’m facing these issues.
    1) My header keeps on breaking for mobile devices and it starts showing the desktop header in mobile. I then have to go back to header builder, and when I check all the settings are same but yet the header is broken, so I toggle few option on-off-on then resave the header, clear cache and it continues to work. But it keeps on breaking again and again which is slightly a pain to correct every time. Also, mobile header is not being displayed in the iPad. on iPAd its showing the desktop header.

    For now its glitching on the iPad.

    2) image loading and mouseover animation is not being played on iPad safari browser.

    P.s. sometimes is shows mobile header in Desktop and desktop header in mobile. Unable to rectify this glitch.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 1, 2022 at 14:23

    Hello,

    1) Cache plugin or cache tool that you use does not have the option to separate desktop and mobile cache. It causes the mentioned issue. In this case, keep the Mobile optimization option disabled https://gyazo.com/98889e6216993b278147fa88163a51a3

    2) Could you, please, provide screenshot or video of the issue for a better understanding of the images that do not work?

    Regards

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