This topic has 4 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez
Several times a day, my header changes from what it should be. The mobile view will change to the desktop header view, and the desktop view changes to the mobile header. This only rectifies itself when I clear and refresh the cache manually.
I have included access within the private area
We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.
For your reference, the solution involved disabling the Mobile Optimization options located within the XStore > Theme Options > General / Layout section of your site’s settings.
Please find attached an image for your reference. https://ibb.co/RBXHwqK
Should you require any further assistance, please do not hesitate to contact us.
The 8Theme Team
Thank you very much for the speedy response. I have tried this previously and still continued to get the same issue… however I will keep an eye on it and let you know if it continues to happen. Thank you
You are welcome. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Have a nice day.
This topic is now closed.
The issue related to '‘Header keeps changing, only fixes when I clear the cache’' has been successfully resolved, and the topic is now closed for further responses