This topic has 43 replies, 5 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler
Hello,
Try now, please.
Regards
I am not able to get people to login to my website. I enabled it on woocommerce and there is no option for customers to login.
Hi,
Make sure you have a “My Account” page, if you don’t have a page create it like this,
1. Create a new page, and put this shortcode in the content [woocommerce_my_account]
2. Go to Wooommerce -> Settings -> Accounts -> My Accounts Page, choose the page you create in the first step.
3. Add that page link to menu or somewhere else so that the user can navigate and login.
For registration check this option : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#registration-options
Let us know,
Thanks,
laranz.
On my product page for Amino Zone (https://destinenutrition.com/product/amino-zone/), I cannot change the product description. If you go onto the backend you’ll see that the product description is for amino zone but on the actual page it comes up as “DESCRIPTION
REVIEWS (0)
BCAA 2:1:1
INCREASE STRENGTH*
IMPROVE RECOVERY*
FUEL PROTEIN SYNTHESIS*
Key Elements:
5000mg BCAA 2:1:1 Blend”
There is some sort of glitch or bug that I am not able to fix.
Hello,
At first please update theme to the latest version.
If the problem will remain please provide a screenshot for better understanding your problem.
Regards
How can I get rid of the search bar in the sidebar? I am trying to create a new page and it shows up.
Hello,
To disable sidebar on My account page edit page and select in the page settings “Without sidebar” http://prntscr.com/btyffe
Search is default content of the main sidebar. If you want to make this sidebar empty just add the empty text widget into the main sidebar.
Regards
When clicking on the blog page, I would like for a preview of the main image to show up for each blog. I am not able to find anything to set it up that way. Here’s how the blog currently looks:
https://destinenutrition.com/blog/
How can I get a preview of the main image such as a thumbnail to show up for each post?
Why is my homepage not working?
Hello,
I do not see the problem. Is it solved?
Regards
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), clear cache and then check.
Regards
the banner with masks and the main slider on the homepage don’t work. I’ve tried disabling plugins. You can try and see for yourself.
Hello,
Don’t see problem https://gyazo.com/2787ec6095e35d4aee819f932e14fe76
Could you provide me screenshot for better understanding?
Regards
https://gyazo.com/0edb1118158291db9e21015c2403efe0
As you can see, the slider doesn’t work as well as the banner with masks. Here is how it looks on the backend:
Hello,
I found that problem with slider was caused by Cloudflare plugin. Seems it cached some old versions of files.
Problem with banners was caused by -35px of margin-bottom for the slider row.
Regards
The quantity option is not working for any of the products. You cannot purchase a product without the quantity. Here is one of the products: https://destinenutrition.com/product/gold-dust-pre-workout/#
The only option for quantity is clear. Nothing can be purchased and I need this fixed asap.
Hello,
The same reason as before. Cloudflare causes the problem. Chrome and FF browsers block some scripts of Cloudflare. Sarafi does not do this and your site looks fine http://prntscr.com/h62rau
Here you can find user with similar issue https://www.8theme.com/topic/slider-images-doesnt-load-on-chrome/
Contact Cloudflare support to fix the problem.
Regards
Thank you
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