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Header is not shown anymore on whole site

This topic has 5 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

  • Avatar: ropo
    ropo
    Participant
    May 2, 2020 at 21:51

    Hello, this is Roman.
    I tried toi bring in a Megamenue with elementkit and suddenly xstore is not showing the whole Header anymore?! I can still edit the Header with Header buider, but it will not been shown on any site. Please can you help me?
    Thank you and all the best, Roman

    Please, contact administrator
    for this information.
    #235429 Copied Theme version: v.6.3.2 (child v.1.0) WooCommerce version: 4.0.1
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2020 at 14:53

    Hello,

    Our technicians will be able to take a closer look at the problem on Monday, due to the weekend. Please do not change access.

    Regards

    #235490 Copied
    Avatar: ropo
    ropo
    Participant
    May 4, 2020 at 20:56

    Hi Rose,
    thank’s for your reply, Looking so much forward to your support.
    KR, Roman

    #235666 Copied
    Avatar: ropo
    ropo
    Participant
    May 5, 2020 at 14:27

    Hi Rose, still hoping for technical support.
    Thanks, Roman

    #235883 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 5, 2020 at 15:50

    Hello,

    Problem caused by ElementsKit plugin. Once I disabled it our header appears. Probably this plugin has some options to replace the header content. Read the plugin docs to find out what you enabled or contact plugin author to find out how to disable their builder for the header.

    Regards

    #235899 Copied
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