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Header is not showing on all Pages but it still appears on other parts of the site

This topic has 7 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Alex Carter

thebenzza

Participant

August 7, 2025 at 10:08

Hello team,

My website’s header is not showing on all Pages (like “Homepage”, “Contact”, etc.), but it still appears on other parts of the site, such as Product pages. How can I fix this?

Please, contact administrator
for this information.

#452052 Copied

6 Answers

thebenzza

Participant

August 7, 2025 at 10:09

Now Menu is not showing all pages.

#452053 Copied

Alex Carter

Support staff

August 7, 2025 at 11:06

Hello,

Thank you for reaching out to us.

Please set the administrator role for the user you created for us. We need to check your Theme Options > Header Builder settings.

Warm Regards,
The 8Theme Team

#452055 Copied

thebenzza

Participant

August 8, 2025 at 10:03

Done. Please check it again.

#452141 Copied

Alex Carter

Support staff

August 8, 2025 at 12:40

Hello,

We would like to inform you that we are currently unable to see any content in the header builder on your website, here – https://prnt.sc/7M7_e9TltpDR or here- https://prnt.sc/tn5JD-zmRt-K

It is possible that either you or someone with access to the admin panel may have reset the headers.

If you have a backup of your website, we recommend restoring it. Otherwise, it may be necessary to rebuild the header from scratch.

Warm Regards,
The 8Theme Team

#452182 Copied

thebenzza

Participant

August 8, 2025 at 12:50

I already add some content to header but still disappear

#452183 Copied

Alex Carter

Support staff

August 8, 2025 at 13:46

Hello,

Please clear cache and check how it works now.

Warm Regards,
The 8Theme Team

#452191 Copied
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