Header is bugging, only shows xstore logo, the header can’t be changed

This topic has 5 replies, 2 voices, and was last updated 1 year, 1 month ago ago by Tony Rodriguez

  • 4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 14, 2023 at 05:18

    Hello, @businesstoujours!,

    I have just checked your provided URL and this is what I am able to see: https://postimg.cc/dhqRq5hN there is no theme and demo Installed on your site, Could you please share the screenshot of the issue and also the site URL and Credentials as well in the private content area of this topic as listed below, on which you are facing that issue, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: businesstoujours!
    businesstoujours!
    Participant
    January 14, 2023 at 06:16

    no, can you check again, i deleted the theme and reinstall it, ok I

    Please contact administrator
    for this information.
    Avatar: businesstoujours!
    businesstoujours!
    Participant
    January 14, 2023 at 06:25

    Here are the login… please help me, my client is waiting for the store

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 14, 2023 at 08:58

    Hello, @businesstoujours!,

    In order to solve your issue I have recorded a video for you on your site. please watch it complete and follow the steps shown in the video for better reference.

    https://www.veed.io/view/b4eee42c-73fc-4767-9500-1c8260882717?sharingWidget=true&panel=share

    Further, you can watch the video to understand Multiple headers here: https://www.youtube.com/watch?v=BpeXfzNwkOc

    Regards 8Themes Team.

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