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Header demo data is not imported sussessfully

This topic has 4 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

Nishant Patel

Participant

July 31, 2024 at 12:06

Hi

I recently purchased the theme and wanted to use the Grocery store demo. All the demo data was imported successfully but the header part is not imported successfully. The header part is blank and none of the prebuilt header data is able to import.
See the live store link here: https://genxbattery.com/

#408073 Copied Theme version: 9.3

3 Answers

Rose Tyler

Support staff

July 31, 2024 at 12:38

Hello Nishant Patel,

Thank you for reaching out to us.

We kindly request that you navigate to Elementor > Settings > Features > Flexbox Container > change the value to “Active”, and try to import prebuild templates after that.
https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Kind Regards,
8theme team

#408081 Copied

Nishant Patel

Participant

July 31, 2024 at 13:35

Thanks, that worked.

#408111 Copied

Rose Tyler

Support staff

July 31, 2024 at 14:36

Hello Nishant Patel,

You’re welcome!

Kind Regards,
8theme team

#408122 Copied
Tagged: best woocommerce themes, header demo data, import issues, successful import, top selling themes, woocommerce support, woocommerce troubleshooting
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