Header builder stopped working after udpate

This topic has 4 replies, 2 voices, and was last updated 5 years, 4 months ago ago by gdd

  • Avatar: gdd
    gdd
    Participant
    August 13, 2020 at 08:21

    I tried to create a new header (I had already successfully done this and it worked great). But after the update tonight to 6.3.9.1, when I put in the header template name and hit “Add”, I get a popup that says “Name your template please”.

    WP Version 5.5

    Tested on 2 completely different servers and same results. Tested on Chrome and Safari.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 13, 2020 at 08:24

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 13, 2020 at 13:12

    Reupload builder.min.js https://dropmefiles.com/19Iwk into et-core-plugin/app/models/customizer/builder/js folder via FTP.

    Regards

    Avatar: gdd
    gdd
    Participant
    August 13, 2020 at 23:30

    Perfect. That worked! Thanks!!

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The issue related to '‘Header builder stopped working after udpate’' has been successfully resolved, and the topic is now closed for further responses

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