Header builder – gap on top of the top header

This topic has 11 replies, 2 voices, and was last updated 1 years, 10 months ago ago by TheOne

  • Avatar: TheOne
    TheOne
    Participant
    February 6, 2024 at 14:36

    Hello,

    How can i remove the gap above the top header?

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2024 at 14:39

    Hello, TheOne,

    Thank you for contacting us and for using XStore.

    To assist you further, may we kindly request that you provide us with the URL of your website?

    Thank you for your cooperation.

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    February 6, 2024 at 14:43

    Hello,

    Forgot -> in private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2024 at 14:50

    Hello, TheOne,

    We appreciate your prompt response.

    Please provide temporary wp-admin access also.

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    February 6, 2024 at 15:54

    Private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2024 at 16:10

    Hello, TheOne,

    We are currently experiencing difficulty accessing the login page and suspect that an IP restriction may be the cause. We kindly request that you consider disabling any such restrictions to allow us to proceed with our necessary tasks.

    Thank you for your attention to this matter. We appreciate your prompt assistance.

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    February 6, 2024 at 16:23

    Check again

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2024 at 16:58

    Hello, TheOne,

    We appreciate your prompt response.
    https://prnt.sc/LP6akXcZAl0U – as we can see you are editing the Home page right now. Could you please close the editor?

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    February 6, 2024 at 17:10

    Done

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2024 at 17:15

    Hello, TheOne,

    We wish to inform you that there appears to be a default padding setting applied to the container. We kindly ask you to review the screenshots provided in the Private Content area for further details.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: TheOne
    TheOne
    Participant
    February 6, 2024 at 17:32

    Thank you – i totally missed that.

  • Viewing 11 results - 1 through 11 (of 11 total)

The issue related to '‘Header builder – gap on top of the top header’' has been successfully resolved, and the topic is now closed for further responses

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