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Header breaks when Elementor Pro and PRO Elements are enabled

This topic has 4 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

Zenka

Participant

December 26, 2023 at 14:57

Hi there,
My header breaks when Elementor Pro and PRO Elements are enabled. I needed to enable them to set up my product page customization. It bascially erases the Xstore header and puts another header that was set up with Elementor I supose.

Please, contact administrator
for this information.

#377737 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

3 Answers

Rose Tyler

Support staff

December 26, 2023 at 15:16

Hello, Zenka,

Thank you for contacting us and for using XStore.

May we assist you with deactivating the header designed with Elementor Pro?

For further support, we kindly request that you grant us temporary access to your wp-admin.

Kind Regards,
8theme team

#377739 Copied

Zenka

Participant

December 26, 2023 at 20:47

OK I figured it out!

This solution did work.
1. Enable Elementor Pro
2. Go to Templates –> Theme Builder
3. Then Header –> Erase.

#377753 Copied

Andrew Mitchell

Support staff

December 26, 2023 at 20:48

Dear Zenka,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#377754 Copied
Tagged: elementor compatibility, elementor pro, header breaks issue, pro elements, woocommerce fixes, woocommerce wordpress themes, wordpress troubleshooting
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Header breaks when Elementor Pro and PRO Elements are enabled

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