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Header and menu edits in Elementor not appearing on live site

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Alex Carter

  • Avatar: Marian Tanasie
    Marian Tanasie
    Participant
    June 26, 2025 at 08:34

    Hello Support,
    On forbarbers.ro, I have made some changes to the header and menu using Elementor. However, these updates do not show up correctly on the live site.
    Could you please check and help me ensure the header and menu display properly?

    Thanks in advance!

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    #448138 Copied
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 26, 2025 at 08:52

    Hello, Marian Tanasie,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    #448143 Copied
    Avatar: Marian Tanasie
    Marian Tanasie
    Participant
    June 26, 2025 at 08:56

    .

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    support staff only.
    #448146 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 26, 2025 at 09:34

    Hello,

    We are currently unable to log in using the credentials you have provided. Could you please verify them at your earliest convenience?

    Best regards,
    The 8Theme Team

    #448151 Copied
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