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Heade Top Bar Not Working - by rofiqikurnia

This topic has 17 replies, 4 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

rofiqikurnia

Participant

February 3, 2017 at 08:30

Hello, I have added a text block in header top bar widget and save the widget
http://prntscr.com/e3vpth but nothing shown on my website header to bar http://prntscr.com/e3vq7u. How to fix it? Thank You

#153858 Copied Theme version: Version: 3.0.3 WooCommerce version: 2.6.14

16 Answers

Jack Richardson

Support staff

February 3, 2017 at 15:19

Hello,

Please try to disable all 3rd-party plugins and check top bar after that.

Best regards,
Jack Richardson.

#153919 Copied

Rose Tyler

Support staff

February 3, 2017 at 15:21

Hello,

Please, open top bar panel http://prnt.sc/e3vwa7

Regards,
Rose Tyler.

#153920 Copied

rofiqikurnia

Participant

February 7, 2017 at 04:06

I have try to disable the plugins and the result was same, nothing displayed on header top bar.
http://prnt.sc/e3vwa7 yes this for hidden top bar, what about header top bar?

#154161 Copied

Jack Richardson

Support staff

February 7, 2017 at 18:01

Hello,

Have you edited theme files?
Please provide FTP credentials.

Best regards,
Jack Richardson.

#154235 Copied

rofiqikurnia

Participant

February 8, 2017 at 07:17

Okay,

Please, contact administrator
for this information.

#154271 Copied

Eva Kemp

Support staff

February 8, 2017 at 12:31

Hello,

You provided WP Dashboard credentials, but we need FTP credentials (host, username and password).
Please send them.

Thank you.
Regards,
Eva Kemp.

#154306 Copied

rofiqikurnia

Participant

February 9, 2017 at 02:24

Sorry, this is my ftp credential

Please, contact administrator
for this information.

#154355 Copied

Eva Kemp

Support staff

February 10, 2017 at 12:06

Hello,

Have you edited theme files?
May we reupload them?
Please create full backup and let us know.

Regards,
Eva Kemp.

#154464 Copied

rofiqikurnia

Participant

February 16, 2017 at 02:39

No, I did not edit theme files,
yes you can reupload them,

#154931 Copied

Eva Kemp

Support staff

February 18, 2017 at 11:17

Hello,

Please ask your hosting provider support to increase these values:
http://prntscr.com/ea956n
also PHP Max Input Vars: increase to 3000.

Let us know the result.

Regards,
Eva Kemp.

#155157 Copied

rofiqikurnia

Participant

February 20, 2017 at 08:29

I have made some changes to the variable on the list, but the hosting provider say that the maximum value for PHP max vars is 2500, is that okay?

#155196 Copied

Eva Kemp

Support staff

February 20, 2017 at 09:11

Hello,

Yes, it will be fine.
Does the issue still persist?

Regards,
Eva Kemp.

#155201 Copied

rofiqikurnia

Participant

February 21, 2017 at 02:30

Hello,

yes, the issue is still persist.Nothing displayed on header top bar.

#155322 Copied

Eva Kemp

Support staff

February 23, 2017 at 14:27

Hello,

The fix was simple. We missed the option “Enable languages area” in Theme Options > Header. It’s enabled now and the content is shown in the top bar.
Please check.

Regards,
Eva Kemp.

#155601 Copied

rofiqikurnia

Participant

February 24, 2017 at 08:21

Oh ya, thank you for the supports and answers (y)

#155654 Copied

Rose Tyler

Support staff

February 24, 2017 at 10:27

Hello,

You’re welcome!

Regards,
Rose Tyler.

#155658 Copied
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