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Having issue with wpbakery and editor functions

This topic has 23 replies, 2 voices, and was last updated 1 day, 10 hours ago ago by Andrew Mitchell

nebcreative

Participant

March 6, 2026 at 06:48

I migrated the site from my dev to a godaddy hosting and the wpbakery editor is not working, I can say i have been having troubling getting the Max input vars: up to 2000 they are not making it easy to work with them wnat to charge 100 USD to help with pho settings…a bit odd but would that cause the wpbakery pagebuilding not to work to edit pages in backend?

thanks
nate

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22 Answers

nebcreative

Participant

March 6, 2026 at 07:05

ftp information

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Andrew Mitchell

Support staff

March 6, 2026 at 08:23

Hello, nebcreative,

Thank you for providing access. However, you did not specify the address of your website. Could you please provide it?

Best regards,
The 8Theme Team

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nebcreative

Participant

March 6, 2026 at 19:35

thats odd i did have it pasted into other domain: but anyways here it is, i do have a php.ini file but it doesnt seem to be doing anything, and I changed it all in the cpanel other than the var and not much changed

newenglandplantscapes.com

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nebcreative

Participant

March 7, 2026 at 18:42

note I was able to get the php settings where they need to be but still no wpbakery editor on the pages. I also just noticed I cant get to the screenoptions as well. I am going through and looking for conflicts with plugins now

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Andrew Mitchell

Support staff

March 9, 2026 at 11:55

Hello, nebcreative,

Thank you for your message. We appreciate the update regarding the PHP settings. If the WPBakery editor is still not appearing on the pages and the Screen Options are inaccessible, please try the following steps:

1. Temporarily deactivate all third-party plugins except WPBakery Page Builder and the theme’s core plugin, then check if the issue persists.
2. Clear your browser cache and any site caching plugins.
3. Ensure that both the theme and WPBakery Page Builder are updated to their latest versions.
4. If the problem continues, please provide temporary admin access in a private reply so we can investigate further.

We will be happy to assist you in resolving this issue as soon as possible.

Best Regards,
8Theme’s Team

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nebcreative

Participant

March 9, 2026 at 12:16

All been provided ftp and login dev site works fine live site does not

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Andrew Mitchell

Support staff

March 9, 2026 at 13:23

Hello,

Your last message did not contain any information in the private content. We kindly ask you once again to provide us with access to the site where the issue can be observed, together with the site URL, to prevent misunderstanding. We also hope that you have completed the tests we requested and will share the results with us.

Best regards,
8Theme Team

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nebcreative

Participant

March 9, 2026 at 14:13

again all supplied when ticket was created

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nebcreative

Participant

March 9, 2026 at 15:25

The url has been stated this is 3rd time supplying it an second time I supplied login credentials newenglandplantscapes.com

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Andrew Mitchell

Support staff

March 9, 2026 at 16:44

Thank you for providing access. As we can see, the issue is caused by enabling any of the WPBakery add-ons. You currently have two of them installed: Massive Addons for WPBakery Page Builder and Ultimate Addons for WPBakery Page Builder. When both are active, they conflict with each other, so we recommend choosing only one.

The main reason for the problem is that when either of these plugins is enabled, the corresponding scripts and styles are not being loaded from the CDN.

Please follow these steps:
1. Choose one of the two plugins (we recommend Ultimate Addons for WPBakery Page Builder).
2. Activate it.
3. Clear the CDN cache.

We have attached screenshots showing the resources that cannot be loaded from the CDN.

Best regards,
8Theme Team

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nebcreative

Participant

March 10, 2026 at 05:15

note: with the 2 plugins you mentioned disabled with folder name change there was no change in function of the wpbakery

– I had to pay for that plugin but no change
– I am attaching screenshot license in place
– I am attaching screenshot with the “error” from the page editor saying activate “ultimate…plugin” the page kind of jitters and again can not click screen options nor is any of the components of wp-bakery visible
– Last note if you reinstall wp-bakery and choose replace “js-composer” with same version it will let you see the editor for a moment.

But there is something going on and no idea but this site is live and has incorrect linking in some of the elements that i usually fix in 10 mins and now i am hours in and still nothing

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nebcreative

Participant

March 10, 2026 at 05:16

lastly i have no idea what CDN you are speaking of I do not have one in place so not sure where that cache would be cleared

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Andrew Mitchell

Support staff

March 10, 2026 at 09:43

Hello, nebcreative,

It is possible that your provider has automatically enabled it for you, or it may be related to the actual server. Please contact your hosting provider for clarification.

Best regards,
8Theme Team

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nebcreative

Participant

March 10, 2026 at 13:51

either way i do not believe that is the issue and it is my clients hosting on godaddy

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Andrew Mitchell

Support staff

March 10, 2026 at 14:32

Hello,
We have noticed that your server is currently unavailable.

Best regards,
The 8Theme Team

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nebcreative

Participant

March 10, 2026 at 14:50

https://newenglandplantscapes.com/ i am on it and its working

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nebcreative

Participant

March 10, 2026 at 15:02

Also i just got off the phone with hosting support for godaddy, there hosting does not use a CDN nor any Amazon services so that is to do with either wpbakery or something in wordpress

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Andrew Mitchell

Support staff

March 10, 2026 at 15:49

Hello, nebcreative,

It seems that your website is loading from a different source, as any changes we make to the files on the server are not being reflected. We have also noticed that when switching the theme to the default Twenty Twenty-Five, the post editor becomes completely inaccessible and redirects to an external website. It appears that this site might be a copy of another website that uses some of its resources.

Best regards,
8Theme Team

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nebcreative

Participant

March 10, 2026 at 18:29

the links and a handful of images are referenced to the dev site, which is why i need to edit it and get rid of said links but the code and most of the site are local, not sure what exact components u are viewing.

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Andrew Mitchell

Support staff

March 11, 2026 at 10:34

Hello, nebcreative,

Please check the attached video. It shows that the Composer editor does not work even with the default theme. Kindly let us know whether the Composer editor functions correctly on your demo site. It is possible that an error occurred during the migration.

Best regards,
8Theme Team

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nebcreative

Participant

March 11, 2026 at 14:46

The dev site is fully functional, I actually got a little help with something in a previous ticket and it is all fully functional. I had to use the godaddy migration tool and my guess is that is what damaged the site, I still have in installed on the dev site, I usually use backup buddy to move sites but i kept getting an error when i tried to move the site using it. Is there a better method? So i can get a proper live site for the client ?

https://nebcreative.com/plantscapes

un- 8theme
pw- Zl!6u9dGsu#1cV*#U*hxTAVl

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Andrew Mitchell

Support staff

March 12, 2026 at 12:01

Hello,
We recommend using the All-in-One WP Migration and Backup plugin, as it allows you to easily and quickly transfer websites.

Best regards,
The 8Theme Team

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