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Have an problem with “Filter by attributes” – not vissible on frontpage

This topic has 5 replies, 3 voices, and was last updated 1 months ago ago by Michael

Michael

Participant

July 9, 2025 at 07:10

Good morning from Germany.

I have defined several filters, but they are not displayed correctly or incompletely.
Since we need a large number of these filters in the shop, it is important that they work correctly.
How can I solve this problem?

Best regards Michael

#449323 Copied

4 Answers

Rose Tyler

Support staff

July 9, 2025 at 07:33

Hello Michael,

Thank you for reaching out to us.

We’re sorry to hear that you’re experiencing issues with the filter display on your shop. To assist you better, could you please provide us with the following details:

– A link to the page where the issue occurs
– Screenshots showing how the filters are currently displayed
– Information about the filter plugin or settings you are using

This will help us investigate the issue more accurately and provide you with the most effective solution.

The cause of this may be related to cached data.
We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:
WooCommerce > Status > Tools

Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

Best Regards,
8Theme’s Team

#449324 Copied

Michael

Participant

July 10, 2025 at 09:38

Hi Rose,
sorry for delay! the problem was on an other point.
not all attributes was imported !

But now i have an other problem.
as told before the deffinied filters are not displayed on all pages
with standard filter. on other pages – the filter are visible but not all are correct !

here an example for page who shows filter
https://24buy.online/produkt-kategorie/ipad-air/
here an example where no filters are vissible
https://24buy.online/produkt-kategorie/tablets-smartphones/smartphones/

i try to use an plugin now. but do not change the main problem.
is there any plugin you recomend ?

The filters are just as important as the products, so they must be presented clearly.

I do not know what you mean with

Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

Regards
Michael

#449437 Copied

Andrew Mitchell

Support staff

July 11, 2025 at 07:15

Hello, Michael,

As we can see on the page https://24buy.online/produkt-kategorie/tablets-smartphones/smartphones/, all the necessary filters are being displayed correctly. We kindly ask you to clear your cache and check the page again.

Best regards,
The 8Theme Team

#449527 Copied

Michael

Participant

July 12, 2025 at 05:46

Thanks for the support! My topic “Have an problem with “Filter by attributes” – not vissible on frontpage” has been successfully resolved.

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