Have a problem with filters products : many missing products or no product show

This topic has 5 replies, 2 voices, and was last updated 1 years, 12 months ago ago by Rose Tyler

  • Avatar: Chris0483
    Chris0483
    Participant
    October 13, 2022 at 11:17

    Hello

    When a select a filter as color or size for example, there is many product missing or no product show…

    Can you have an idea of this problem ?

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Chris0483
    Chris0483
    Participant
    October 13, 2022 at 11:19

    Also, do you have a solution to hide empty filter please ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 13, 2022 at 12:43

    Hello,

    1/ We can’t log in – https://prnt.sc/i5lxDP6oSdPB Please check.
    2/ Describe your problem in more detail with screenshots, please.
    You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
    3/ Describe the request about empty filters in more detail also.

    Regards

    Avatar: Chris0483
    Chris0483
    Participant
    October 13, 2022 at 20:59

    Hello

    swaches filters not works correctly, here in the sceencast you can see many product in size M, when I select size M in filters is show only 2 products…

    https://www.awesomescreenshot.com/video/11711483?key=37604cb03b965f3ecd73e1ea5ad59696

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2022 at 09:40

    Hello,

    I have regenerated the product attributes lookup table (WooCommere > Status > Tools tab). Please check the filter now.

    Regards

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