Hi there. I set up a grouped product correctly. Unfortunately it only works properly if I switch to StoreFront theme.
I have opened another ticket to explain – I cannot update Classico either. maybe if i could, that would fix the issue.Site URL: hidden Theme version: 2.7 WooCommerce version: 3.8.1
Provide us with WP Dashboard and FTP access to your site to check and help you.
Thank you. I have provided credentials in the reply to my other topic…
What about FTP? We need FTP host, FTP user, FTP pass.
Apologies. Added to the other topic…
We have updated theme. Check the grouped product and let me know if it still works wrong. Provide us also with link to that product with issue. Also, don’t forget to explain what exactly works wrong.
Thank you for updating the theme.
The link in private content will take you to the grouped product. I gave you admin access in the earlier reply.
You will see that no matter what combination of tickets you select (DAY 1, DAY 2 and DAY 3, for instance) and add to cart, only 1 ticket for DAY 1 is added to the cart.
If i disable all plugins, apart from WC, and switch to StoreFront theme, the grouped product functions properly.
Yes, you are right. Seems this is theme bug with Ajax add to cart for the grouped products. I have passed problem to our developers.
Disable Ajax add to cart option till we fix the issue (Theme Options > E-Commerce > Single product).
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