Grey color boundary round the content on the website

This topic has 5 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Rose Tyler

  • Avatar: M Arsal
    M Arsal
    Participant
    August 11, 2023 at 11:18

    Will you please check why there are boundaries round the corner of the content of the body like link click or search bar is having a grey color boundary why is it so.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2023 at 12:08

    Hello, M Arsal,

    Please go to Header Builder > Main menu > Computed box > change any value > Save. Close Theme Options and check the result on frontend, borders should disappear.

    Kind Regards,
    8theme team

    Avatar: M Arsal
    M Arsal
    Participant
    August 17, 2023 at 08:01

    When I go to customize button and wait to load the customize options, it keeps on rolling and not any output for the screen, why your theme is so buggy. Its a headache now. If one thing is correct second is damaged automatically after an update. So what is the permanent solution for this

    Avatar: M Arsal
    M Arsal
    Participant
    August 17, 2023 at 08:05

    you can view the screenshot of the image right here. as link is shared in the private area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2023 at 08:11

    Hello, M Arsal,

    Thank you for getting in touch with us.

    Our theme is no buggy. There is a problem on your site, but XStore is not a reason for it.
    As we can see, the Dashboard is shown like this – https://prnt.sc/bCfMxENpSx9Y Clear cache of the browser and you will probably see the same.
    You can rename xstore theme folder via ftp, it will disable it and a default theme will be activated on your site. Please check if all works fine with the default theme.

    Let us know results.

    Kind Regards,
    8theme team

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