Return to previous page

Gray borders appeared on all elements of my website and the padding disappeared

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

SC

Participant

January 19, 2023 at 17:33

Hello, maybe you can help me with 2 things:

1. All over my website gray borders appeared around all elements, also elements lost padding, see example screenshot. https://postimg.cc/gxQyBHFF

2. I have 2 shipping zones configured in Woocommerce but only 1 appears, this could be due to the template, I read in a forum that it is possible.

Thanks

Please, contact administrator
for this information.

#344447 Copied Theme version: 9.0.2 WooCommerce version: 7.3.0

1 Answer

Tony Rodriguez

Support staff

January 20, 2023 at 05:22

Hello @SC,

1.We are pleased to inform you that your issue has been resolved. Please clear your browser cache and check your site again. We went to XStore >> Theme Options and clicked on the “Publish” button, which solved the issue. Please refer to the screenshot below for further reference: https://postimg.cc/rdCwV5fW

2. We would like to point out that the shipping is managed by the WooCommerce plugin and our theme does not have any influence on it. Therefore, we suggest that you temporarily activate the default WordPress theme, such as Twenty Twenty-Three, to ensure that the issue is not related to our theme.

If the issue persists with the default WordPress theme, it will confirm that the issue is not caused by our theme. In that case, we recommend that you reach out to WooCommerce support for further assistance.

If it works fine with the default WordPress theme, it will also work fine with our theme.

Best Regards,
8Theme’s Team

#344464 Copied
Tagged: gray borders, padding disappeared, templates, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)