GPay / ApplePay button on product page trooubleshooting

This topic has 3 replies, 2 voices, and was last updated 2 months ago ago by alexjourneyworldwide

  • Avatar: alexjourneyworldwide
    alexjourneyworldwide
    Participant
    October 1, 2025 at 06:46

    Hi there! I have a problem with the GPay button on the product page (by default Stripe plugin).
    It seems like the problem is with the fixed content layout (the same problem was on the checkout page, but I’ve just turned off fixing the right column). Unfortunately, on the product page, I can’t do it since it is a part of the design.

    Here are the main problems:
    1. The button is constantly refreshing on page scroll (gallery scroll, because the content layout is fixed), generating a lot of console errors (I’ve added all cookies in cache exclusion, and it seems like it is not dependent on cache plugins at all)
    2. Button stops working correctly after page scroll (Google Auth Modal window is not appearing).
    3. Even if the button loads correctly, it doesn’t connect any shipping methods to the order (Wrong address warning).

    This works the same with or without a cache plugin, with a live or test payment account, with or without Stripe AI layout.
    The same button on the cart and checkout pages works correctly. The main payment module on the checkout page also works fine.

    But it works differently with the default theme, please check it out:
    https://bohemium.store/product/2-in-1-aladdin-pants-black/
    https://dev.bohemium.store/product/2-in-1-aladdin-pants-black/

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    2 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2025 at 11:09

    Hello @alexjourneyworldwide,

    During our testing, we noticed that you are using a plugin that affects the scrolling on your pages and may cause certain issues:
    mousewheel smooth scroll

    We recommend temporarily disabling this plugin and checking the functionality of your buttons on the single product page.

    As an alternative solution, you may disable the sticky content and achieve the default browser scrolling effect by adding custom CSS in your Theme Options.

    Best regards,
    8Theme Team

    Avatar: alexjourneyworldwide
    alexjourneyworldwide
    Participant
    October 1, 2025 at 13:05

    Thanks for the support! My topic “GPay / ApplePay button on product page trooubleshooting” has been successfully resolved.

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The issue related to '‘GPay / ApplePay button on product page trooubleshooting’' has been successfully resolved, and the topic is now closed for further responses

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