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Google Tag Manager and Google Analytics not triggering on history change

This topic has 2 replies, 2 voices, and was last updated 6 months, 4 weeks ago ago by Rose Tyler

Hawt

Participant

October 1, 2023 at 21:17

Hello, most of the pages navigation trigger the tags correctly, but while changing product categories, it doesn’t recognize as a page view, but just a history change. I’m loading GTM on the website by adding their header and body tags, and GA is integrated inside GTM.

The ideal would be fixing the GTM implementation to recognize All Pages trigger. How can I do that?

#369003 Copied Theme version: .9.1.14 WooCommerce version: 6.3.1

1 Answer

Rose Tyler

Support staff

October 2, 2023 at 10:23

Hello, Hawt,

Thank you for choosing XStore as your WooCommerce WordPress theme.

At first sight, your question is independent of our theme functionality.

Please check if you get the same behavior/result when other theme is activated on site, for example – Storefront.

We would recommend you to contact support of Google Tag Manager or maybe WooCommerce https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

#369061 Copied
Tagged: analytics not triggering, fix google analytics, google tag manager issues, improve tag manager, woocommerce templates, wordpress history change, wordpress seo
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