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  duduibira

  Participant

  September 30, 2016 at 16:42

  http://sanntalolla.com.br/sites-de-casamento/

  the map was working just fine… all the sudden its not working anymore!

  ps: i updated the Ultimate Addons for Visual Composer in order to fix the problem, but its still not working.

  i have set the google api key previously

  Please, contact administrator
  for this information.

  #141229 Copied
  7 Answers
  

  Jack Richardson

  Support staff

  September 30, 2016 at 18:46

  Hello,

  You’re using old version of Ultimate VC Addons plugin. Download the archive here https://www.8theme.com/download-plugins/ and update it via FTP. Then follow the instructions here:
  http://bsf.io/google-map-api-key

  Best regards,
  Jack Richardson.

  #141250 Copied
  

  duduibira

  Participant

  September 30, 2016 at 19:03

  i tried to update the plugin via wp admin… cant i do that?

  #141252 Copied
  

  Eva Kemp

  Participant

  September 30, 2016 at 19:19

  Hello,

  You can update the plugin via admin panel if you bought the license. Did you buy it?
  If no, download the archive https://www.8theme.com/download-plugins/ and upload new plugin version via FTP in wp-content/plugins directory.

  Regards,
  Eva Kemp.

  #141253 Copied
  

  duduibira

  Participant

  October 4, 2016 at 17:13

  ok, i downloaded the new plugin version. so, i believe i have go on my ftp and delete the current folder”Ultimate_VC_Addons” and upload the one i just downloaded. correct??

  but, i have some stuff on my current folder, such as “package.json” wich as far as i remember was used to build image gallery http://sanntalolla.com.br/convites/

  image of my current folder on my ftp http://prntscr.com/cprju8

  so, if i just delete the current plugin folder and upload the new one, will some work get lost?

  thanks

  #141511 Copied
  

  Jack Richardson

  Support staff

  October 4, 2016 at 18:26

  Hello,

  You don’t need delete the plugin folder, just overwrite the existing folder with a new one.

  Best regards,
  Jack Richardson.

  #141521 Copied
  

  duduibira

  Participant

  October 5, 2016 at 12:47

  ok folks, its all good, thanks 🙂

  #141612 Copied
  

  Eva Kemp

  Participant

  October 5, 2016 at 14:03

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #141639 Copied
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