Google map blanck square - by Brockway - on WordPress WooCommerce support

This topic has 11 replies, 5 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

  • Avatar: Brockway
    Brockway
    Participant
    August 29, 2015 at 18:38

    Hi,

    the VC composant was good till the last update, now it display a blank square from nowhere…
    It’s useless and cover the map.
    Can you fix it ?

    Cheers.

    10 Answers
    Avatar: Sun_shine
    Helios
    Participant
    August 31, 2015 at 06:20

    I’m having the same problem. The Google Map on the contact page is not showing up, instead a white space is being shown!

    Avatar: stan
    Stan Russell
    Participant
    August 31, 2015 at 09:10

    Hello Brockway and Sanjana Jhumun,

    please provide us with Admin and FTP credentials in private content.
    We will try to fix this problem for you.

    Regards,
    Stan Russell.

    Avatar: Brockway
    Brockway
    Participant
    August 31, 2015 at 12:52

    There.

    it’s important to notice that my map shoow up correctly, but i have a blanck space on top of the pin that appear now for no reasons.

    Cheers.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 31, 2015 at 13:23

    Hello @Brockway,

    As I see Goggle map is shown on your home page:
    http://storage4.static.itmages.com/i/15/0831/h_1441023764_1047573_f65c1c6aaa.png
    Please clarify the issue and provide us with screenshots.

    Regards,
    Eva Kemp.

    Avatar: Brockway
    Brockway
    Participant
    August 31, 2015 at 13:35

    i think i clarify in the post above…
    But i will make it more obvious with a big red square…

    https://www.dropbox.com/s/8c3lj0ztp984cmv/clarify.jpg?dl=0

    So what is inside this square was not here before and now it’s messing up the map for no reason.

    Avatar: Sun_shine
    Helios
    Participant
    September 1, 2015 at 07:18

    Hello,

    please help me on this.

    Thanks.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 1, 2015 at 09:37

    Hello @Sanjana Jhumun,

    The issue has been fixed.
    Please check Contact page.

    Regards,
    Eva Kemp.

    Avatar: Brockway
    Brockway
    Participant
    September 1, 2015 at 14:56

    Can i have some help too ?

    Avatar: Brockway
    Brockway
    Participant
    September 2, 2015 at 10:19

    Did even someone care or you will just ignore me again ?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2015 at 11:00

    Hello @Brockway,

    Sorry for a long delay.
    This is a bug of Ultimate VC Addons plugin. They fixed it in the latest version.
    Soon we’ll upload it to this page https://www.8theme.com/download-plugins/ and you’ll be able to download it and update the plugin.

    Thank you.
    Best regards,
    Jack Richardson.

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