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Google and Facebook Login Not Working, Any Help Appreciated

This topic has 15 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

cbsms

Participant

March 6, 2022 at 20:39

Hello,

I am trying to set up Google and Facebook Login however, both have failed. Any assistance would be greatly appreciated.

Redirect: https://cbsms.co.uk/my-account//google/oauth2callback
Error Message:
Authorization Error

Error 400: redirect_uri_mismatch

You can’t sign in to this app because it doesn’t comply with Google’s OAuth 2.0 policy.

Facebook
Redirect: https://cbsms.co.uk/my-account//facebook/int_callback/

Error:

URL blocked
This redirect failed because the redirect URI is not white-listed in the app’s client OAuth settings. Make sure that the client and web OAuth logins are on and add all your app domains as valid OAuth redirect URIs.

If you’re the app developer, register the redirect URI in the Google Cloud Console.

#319029 Copied Theme version: 8.1.1 WooCommerce version: 5.9.1

14 Answers

Rose Tyler

Support staff

March 7, 2022 at 10:02

Hello,

Thanks for using our theme.
Please read this article and watch videos – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/ All these settings work fine on our demos.

Regards

#319058 Copied

cbsms

Participant

March 7, 2022 at 18:04

Hello Rose,

Thank you for the reply,

I have followed the videos completely however, I’m getting errors that I listed.

#319114 Copied

Rose Tyler

Support staff

March 8, 2022 at 11:26

Hello,

Add our email to the developers’ list of the google app to check the settings in more detail. Also, provide us with WP Dashboard access to your site.
Also, check this topic – https://www.8theme.com/topic/facebook-login-api-issues/

Regards

Please contact administrator
for this information.

#319159 Copied

cbsms

Participant

March 8, 2022 at 19:25

Hello again,

Thanks again for the reply and assistance,

I have followed everything in the link you provided regarding facebook but still not avail.

In regards to Google – I believe I added you to the account. I will create Dashboard access now.

Please contact administrator
for this information.

#319207 Copied

Olga Barlow

Participant

March 9, 2022 at 16:41

Hello,

Add our email to FB dev to allow us to check your settings because we don’t have access to that at this moment.

I don’t see your app in the list of our google console. Could you, please, provide us with screenshot of your Authorized redirect URIs for example https://gyazo.com/3ac3ceb7392f37860b3fa2c0657be15d ?

Your redirect will be
https://cbsms.co.uk/my-account/google/oauth2callback

Regards

#319288 Copied

cbsms

Participant

March 9, 2022 at 19:15

Facebook requires username or account, email doesn’t seem to work.

I have attached screenshots of all the details.

Please contact administrator
for this information.

#319293 Copied

Olga Barlow

Participant

March 9, 2022 at 23:20

Hello,

Add Olga Barlow user to your FB dev. Also, provide us with FTP access.

Regards

#319296 Copied

cbsms

Participant

March 12, 2022 at 19:20

Hello,

Apologies for the late reply,

I have submitted you for Facebook Dev access. I have also created FTP access

Please contact administrator
for this information.

#319483 Copied

Rose Tyler

Support staff

March 13, 2022 at 08:04

Hello,

Thanks for the reply. Our technicians team doesn’t work during the weekend. Please be patient, you will get a reply soon.

Regards

#319492 Copied

Olga Barlow

Participant

March 14, 2022 at 22:58

Hello,

I checked your FB settings and you added incorrect https://gyazo.com/a0b2078e9506b8dd42aa28052bb2e1fe but it should be https://cbsms.co.uk/my-account//facebook/int_callback/ and also this field is required.

But I can’t check the login option because your site gives fatal error https://gyazo.com/1cf517a883bedcde715a586815549346 Could you, please, contact your hosting provider to fix that error? After that reply back and we’ll continue.

Regards

#319596 Copied

cbsms

Participant

March 15, 2022 at 17:59

Hello,

This has now been correctly (the fatal error)

I will check the details on Facebook – Thank you for the assistance

#319644 Copied

Olga Barlow

Participant

March 16, 2022 at 12:56

Hello,

Ok.
1) FB login works ok.
2) Google login does not work because you added the wrong Google client id or Google client secret. You paste the same in both fields but they should be different. So, check your app and add correct information there to allow Google registration.

Regards

#319712 Copied

cbsms

Participant

March 16, 2022 at 18:07

Hello Olga,

Thank you ever so much for helping with this and I can confirm that Facebook does indeed work. Google details have been changed however, it still appears to not be working.

I have attached screenshots of the settings and permissions (to see if I’ve granted them properly).

Please contact administrator
for this information.

#319758 Copied

Olga Barlow

Participant

March 16, 2022 at 19:29

Hello,

Check the google login now.

Regards

#319767 Copied
Tagged: facebook login, google login, help, support, troubleshooting, woocommerce, wordpress
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