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Google Analytics not working in Theme options

This topic has 7 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

richnation

Participant

November 25, 2018 at 15:42

For some reason the google analytics code is not working in theme options. Do I need to use a header plugin to do this and will there be a fix for the theme options location soon?

#204830 Copied Theme version: 3.9

6 Answers

Olga Barlow

Support staff

November 26, 2018 at 15:39

Hello,

We have checked the page source and see the GA code before the close head tag. Did you use plugin? Can you provide me temporary Dashboard and FTP access to your site to check?

Regards

#204904 Copied

richnation

Participant

November 26, 2018 at 15:55

I installed a Google analytics plugin to get by for now but would prefer the theme option instead.

Please contact administrator
for this information.

#204909 Copied

richnation

Participant

November 26, 2018 at 15:57

Forgot the ftp password

Please contact administrator
for this information.

#204910 Copied

Olga Barlow

Support staff

November 27, 2018 at 14:14

Hello,

I have added code to our Theme Options, disabled your plugin and don’t see problems http://prntscr.com/lnlire

Also, I would suggest you to use Insert headers and footers plugin if you need to add any code to the header because if you decide to change the theme you will lose that code if you use that plugin code will be safe.

Regards

#204969 Copied

richnation

Participant

November 28, 2018 at 00:31

Awesome, thank you.

#204986 Copied

Rose Tyler

Support staff

November 28, 2018 at 08:34

Hello,

You’re welcome!

Regards

#204992 Copied
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Google Analytics not working in Theme options

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