Google Adwords says there is malware in the theme

This topic has 4 replies, 2 voices, and was last updated 5 years ago ago by Olga Barlow

  • Avatar: Morales_DG-DM
    Morales DG-DM
    Participant
    February 11, 2019 at 09:55

    My online commerce is advertised through Google Adwords since always. When I changed my template, I was denied all advertisements by Google because it says it finds malware on my website.

    Google tell me that there are links to malware but those links do not belong to my website or my domain. I send you the email you send me, in the private area.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2019 at 12:19

    Hello,

    We don’t have any malware code in theme! You may contact your hosting provider and ask to scan the site.
    The point is that I don’t see these links in the page source. bootstrap.min.css, jquery.js and some other files are located on your server http://prntscr.com/mji7vr

    Did you use any CDN service? Because these links look like links to the CDN resources. Or maybe any optimization plugins that may cause this issue.

    Regards

    Avatar: Morales_DG-DM
    Morales DG-DM
    Participant
    February 11, 2019 at 12:38

    Hi, thanks for your answerd

    I have never used any CDN service, the web is under construction. I have spoken with my hosting and have scanned the site without encountering any problems. The images of the products are taken from my camera and added photos after being processed with photoshop so I do not know where those links can come from.

    I do not know if I can change my template to test if Google allows me to do my publicity.

    I do not know what happened to give the truth now, the only thing that is in the hosting is the theme and some images.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2019 at 12:58

    Hello,

    Then contact the Google support and ask more details about your issue. Ask if you could test with another template. Because we don’t know why they face the problem.

    Regards

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