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Going back from product takes you to page one, instead of active page

This topic has 6 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

Vaporizer

Participant

September 8, 2022 at 09:22

When guiding through products, for instance being on page 3 and entering a product, and then going back from the product, it takes you all the way to page 1, instead of page 3 as it should.

I’ve got many complains regarding this.
Please see attachment:
https://streamable.com/m63j80

#333541 Copied Theme version: 8.3.1 WooCommerce version: 6.8.2

5 Answers

Rose Tyler

Support staff

September 9, 2022 at 07:14

Hello,

Try to disable Ajax Product Pagination via Theme options, clear cache, and check how it works then.
If this doesn’t help, try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the results.

Regards

#333588 Copied

Vaporizer

Participant

September 9, 2022 at 09:02

The Ajax Product Pagination was already disabled. I will try disabling plugins, and get back to you

#333605 Copied

Rose Tyler

Support staff

September 9, 2022 at 10:37

Ok.
There is no such behavior on our demo – https://xstore.8theme.com/elementor/product-category/all/page/3/ , so probably it is caused by a plugin or additional customization on your site.

Regards

#333619 Copied

Vaporizer

Participant

September 9, 2022 at 10:38

Found out, that the product filter plugin was causing this. I’ve let them know about it.

#333620 Copied

Rose Tyler

Support staff

September 9, 2022 at 11:00

We are glad that you have sorted it out. Thanks for letting us know

Regards

#333625 Copied
Tagged: active page, page one, products, return, templates, woocommerce, wordpress
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