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GMAPS plugins fails to download and install

This topic has 2 replies, 2 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

  • Avatar: Denis_Sultu
    Denis Sultu
    Participant
    August 13, 2019 at 22:29

    This plugin fails to install every time. It says it’s required for the theme to work but it won’t download and it’s a paid plugin.

    I also get a message saying “8theme” Core needs to be updated up to 1.2.6 version but when i try to i get the following error message:

    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #219064 Copied Theme version: 5.5.2
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2019 at 07:48

    Hello,

    Thanks for contacting us.
    You can install and update plugins manually via Dashboard or FTP.
    Please read about the updating here – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

    Regards

    #219081 Copied
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