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Gif animated image not run - by Eduard - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 3 years ago ago by Eduard

Eduard

Participant

April 15, 2021 at 12:07

Hello, can I help you? I have a gif image that doesn’t move, is it a separate setting?

https://prnt.sc/11fxo22

Please, contact administrator
for this information.

#284333 Copied Theme version: 7.4 WooCommerce version: 3.4

8 Answers

Olga Barlow

Support staff

April 15, 2021 at 12:48

Hello,

Can’t log in to check the issue because link that you provided redirects to this page
https://gyazo.com/32be250326aa48a41d9916219c38f8f0

Regards

#284344 Copied

Eduard

Participant

April 15, 2021 at 12:50

check now please

#284345 Copied

Olga Barlow

Support staff

April 15, 2021 at 12:54

Hello,

Still the same https://gyazo.com/35a9cfbb54773a814d2f4d8ee440ca7c

Regards

#284347 Copied

Eduard

Participant

April 15, 2021 at 13:03

Check again now please

#284349 Copied

Olga Barlow

Support staff

April 15, 2021 at 14:07

Hello,

I don’t see that you use animated gif https://magneticnaildesign.ro/wp-content/uploads/2021/04/Romy-Juicy-Fruits-scaled.gif This gif does not have any animation.

Regards

#284357 Copied

Olga Barlow

Support staff

April 15, 2021 at 14:07

Hello,

I don’t see that you use animated gif https://magneticnaildesign.ro/wp-content/uploads/2021/04/Romy-Juicy-Fruits-scaled.gif This gif does not have any animation.

Regards

#284358 Copied

Eduard

Participant

April 15, 2021 at 19:25

well the problem is when i upload the image gif,turns it into scaled, please try you to upload this gif animated…
I leave the link in the private area of the original image gif animated

Please contact administrator
for this information.

#284380 Copied

Eduard

Participant

April 15, 2021 at 19:35

i solved with 1 plugin Disable “BIG Image” Threshold

#284381 Copied
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