Hello,
It is correct, the Shop page is a catalog page for products that can’t be edited using page builder. Available settings you can find in Theme Options > WooCommerce (Shop).
To change the banner follow these screenshots – http://prntscr.com/tqiy9m http://prntscr.com/tqiyp0 http://prntscr.com/tqiyvk http://prntscr.com/tqiziu
Regards















