Galeria de variaciones no es visible en el producto

This topic has 7 replies, 2 voices, and was last updated 3 weeks ago ago by Tony Rodriguez

  • Avatar: belen
    belen
    Participant
    September 17, 2024 at 02:42

    Buenas tardes, queria consultar como arreglar en la pagina de producto como hacer para que se visualicen la galeria de las variaciones de producto ya que no se ven, solo se ve la foto principal. Estan activadas las variaciones pero no carga la galeria

    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 17, 2024 at 07:15

    Hello, @belen,

    Thank you for contacting us and for using XStore.

    1/ We are writing to inform you to add the Variations images you need to Enable Variation gallery Option in the Xstore > Theme Options > Woocommerce Shop> Single Product Page > Variation Gallery > Enable The Variation Gallery. Then you can add the Variations Images in Variations.

    Please add the Variations Images in Variations and check again.

    For Your Reference Please check out the images provided in the private content area : https://paste.pics/edit/R65JP && https://paste.pics/edit/R65JQ

    2/ Please be advised that when the ‘Variation Gallery’ is activated on a product page, the display will be limited to the Variation Image Gallery exclusively. This means that the product video and the standard product gallery will not be displayed concurrently with the Variation Image Gallery.

    This is a default functionality. Changes require additional code customization.

    We trust this information will be helpful to you. Should you need any further assistance or have any questions, please feel free to contact us at any time.

    Best regards,
    The 8Theme Team

    Avatar: belen
    belen
    Participant
    September 21, 2024 at 02:17

    Si esta activada la galeria de variaciones pero aun asi cuando hago click en una variacion no aparece la galeria, adjunto fotos

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 21, 2024 at 05:43

    Hello, @belen,

    Could you please provide us with the URL of the product page in question? This will enable us to review the details and assist you accordingly.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: belen
    belen
    Participant
    September 21, 2024 at 15:25
    Avatar: belen
    belen
    Participant
    September 23, 2024 at 00:04

    pudieron revisarlo?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 23, 2024 at 05:41

    Hello, @belen,

    We are pleased to inform you that the issue affecting your website has been successfully resolved. We kindly ask you to revisit your site after clearing your browser’s cache to see the changes.

    For your reference, please view the screenshot linked below:
    https://ibb.co/LQN2TzP

    Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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