Full with menu – change column width

This topic has 35 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: davidturnbull72
    davidturnbull72
    Participant
    June 12, 2015 at 17:09

    Hi – did you receive the credentials OK – I didn’t add anything into the public section so am wondering whether they got lost?

    Avatar: Eva
    Eva Kemp
    Support staff
    June 13, 2015 at 09:37

    Hello,

    We didn’t get the credentials.
    When you write login details in private content you need also write something in the public editor to make the private message posted.

    Please try to resend the details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: davidturnbull72
    davidturnbull72
    Participant
    June 13, 2015 at 09:40

    Hi Eva – thought that make be the case. Re-posted.

    Many thanks

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 16:57

    Hello,

    We can’t log in to FTP account getting this error:
    Status: Connection attempt failed with “EAI_NONAME – Neither nodename nor servname provided, or not known”.
    Error: Could not connect to server

    Please give us correct credentials.

    Best regards,
    Jack Richardson.

    Avatar: davidturnbull72
    davidturnbull72
    Participant
    June 15, 2015 at 17:01

    Strange, I have re-posted them in private content in case there was a copy & paste error.
    I have just tested these and they work.

    Thanks
    David

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 15, 2015 at 17:23

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: davidturnbull72
    davidturnbull72
    Participant
    June 16, 2015 at 10:38

    Hi Eva,

    I have done as requested – good news and bad news.

    The good news is that it has fixed the problem of the product tabs not working.

    The bad news is that it has introduced two new problems:
    1. When I click Show Filter on an archive page (e.g. http://www.maidens.livingdigitally.co.uk/wordpress/product-category/brands/2nd-day/) the size and colour layered nav filters are no longer displayed.

    2. I use the magic zoom plugin for the product zoom – I guess I’ll have to contact those guys now unless you can understand what the problem is.

    Thanks
    David

    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 16, 2015 at 11:16

    Hello,

    Try to disable third-party plugins, very likely one of them caused issue.

    Regards,
    Robert Hall.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2015 at 11:23

    Hello,

    There is a notice in error_log file:
    PHP Warning: Missing argument 2 for apply_filters(), called in /home/olzhugag/public_html/maidens/wordpress/wp-content/themes/woopress-child/woocommerce/archive-product.php on line 29 and defined in /home/olzhugag/public_html/maidens/wordpress/wp-includes/plugin.php on line 177
    The issue is caused by your customization in the file woopress-child/woocommerce/archive-product.php on line 29.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: davidturnbull72
    davidturnbull72
    Participant
    June 16, 2015 at 12:01

    Hi Eva,

    OK, I have ensured there are no errors being generated.

    I have deactivated all plugins leaving only Essential Grid, Revolution =
    Slider, Ultimate Addons for VC, Woocommerce and WP Bakery Visual =
    Composer.

    I have also activated the main theme (rather than the child theme).

    I have saved the theme options.

    No change 🙁

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2015 at 12:38

    Hello,

    Try to select other layout in Theme Options > Product page layout > Layout. After that clear browser cache and check sidebar on Shop page.

    Regards,
    Eva Kemp.

    Avatar: davidturnbull72
    davidturnbull72
    Participant
    June 17, 2015 at 15:18

    Hi,

    This update has caused me a complete nightmare – introducing new problems. I have updated woocommerce and all my child theme files – but the problems exist when the parent theme is activated anyway.

    The hidden side bar doesn’t work. The filters are displayed ok when a non-hidden sidebar layout option is chosen.

    Image boxes on the home page that were ‘appearing from centre’ using the css styling – now don’t display at all unless the styling is removed. This is shown on the home page – the middle of the 3 images (which is missing of course) has the ‘appear from centre’ css styling set – the other two do not.

    Mixed translation results. Before the update I created new translation files which mapped Cart to Bag. Now I have mixed results – the icon in the header shows the word bag, but clicking on the icon says ‘No products in cart’ or ‘View Cart’ etc.

    Please help !

    Thanks
    David

    Avatar: Eva
    Eva Kemp
    Support staff
    June 17, 2015 at 16:30

    Hello,

    We know about the issue with hidden sidebar and it’ll be fixed in the nearest update.
    I’ve removed CSS Animation for the image in center on the home page. Please check now.
    Did you make changes in child theme or parent theme for Cart item?
    You need edit the files in your child theme.
    Also to change the text “Your cart in currently empty” which you see when no products are in the cart you need go to Theme Options > Shop > Text for empty cart.

    By the way, please update all required plugins to the latest versions. You can download them here: https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: davidturnbull72
    davidturnbull72
    Participant
    June 17, 2015 at 17:14

    Hi Eva,

    Somewhat glad to hear the sidebar is a theme issue and not something I’ve done.

    Yes, removing the animation makes the image appear – but that’s the problem – the client wants them to ‘appear from center’ as you scroll down. This used to work on the previous version of theme.

    I have en_GB.po and .mo in woopress-child/languages. I notice that there is now a woocommerce-en_GB.po and .mo in wp-content/languages/plugins – which is probably the result of the woocommerce update. But copying these into woopress-child/languages has no affect. So I’m not clear where the languages files should be – please advise.

    I had forgotten that the empty cart text is different and is stored in the theme – thank you.

    Plugins – I have updated them all (in my local copy), however I cannot update WPBakery Visual Composer as it takes me to code canyon without any obvious download options. Its also not in your list of available downloads. Given the problem with the ‘appear from centre’ not working – this could be a prime candidate for the cause ?!?

    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 18, 2015 at 09:15

    Hello,

    Languages files should be placed in the child theme folder woopress-child. Theme files should be located in wp-content/themes/woopress/languages and the plugins translation files are in the directory wp-content/languages/plugins.

    There are 2 pages for plugins download. Please check the second page https://www.8theme.com/download-plugins/page/2/ and you’ll find Visual Composer archive there.

    Best regards,
    Jack Richardson.

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