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Front page mobile content section width - by Skipper9

This topic has 19 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Skipper9

Skipper9

Participant

September 29, 2020 at 18:39

Hi,
On my front page, I have a section with manuals “brochurer”. I’ve created it using wpbakery and when showing on mobile, each manual’s width is the entire screen. In stead, I want each of the two manuals to have half page width. I’ve tried editing under column settings -> responsive options -> mobile -> width 6/12 but they’re still stacked in stead of being side by side. Thank you in advance

#253195 Copied Theme version: 7.0.2

18 Answers

Rose Tyler

Support staff

September 30, 2020 at 07:23

Hi,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#253233 Copied

Skipper9

Participant

September 30, 2020 at 09:28

See private area

Please contact administrator
for this information.

#253245 Copied

Rose Tyler

Support staff

September 30, 2020 at 12:34

As I can see, you provided a password. What username can we use?

Regards

#253274 Copied

Skipper9

Participant

October 2, 2020 at 15:22

Please see private area

Please contact administrator
for this information.

#253566 Copied

Rose Tyler

Support staff

October 2, 2020 at 15:38

Please check credentials – https://prnt.sc/uryjhb Is there any restriction?

Regards

#253573 Copied

Skipper9

Participant

October 3, 2020 at 09:47

I have just tested it with the username and password provided above. You need to complete recaptcha thanks..

Please contact administrator
for this information.

#253683 Copied

Rose Tyler

Support staff

October 3, 2020 at 15:36

Here is what I can see – https://prnt.sc/usgxkk , and https://prnt.sc/usgshj > https://prnt.sc/usgsjx

Regards

#253731 Copied

Skipper9

Participant

October 3, 2020 at 22:19

I’ve tried to replicate the error. Please try the login link a couple of times. Not the user sign in via the front end

#253757 Copied

Skipper9

Participant

October 3, 2020 at 22:22

Or try login email in private.

Please contact administrator
for this information.

#253759 Copied

Olga Barlow

Participant

October 5, 2020 at 11:31

Hello,

Still the same error http://prntscr.com/utdwh8 . Could you, please, provide the correct link to your Dashboard and temporary disable limits for the connections from other countries if you have such protection?

Regards

#253914 Copied

Skipper9

Participant

October 5, 2020 at 15:50

Hi,
Whitelisted the IP range. The login link is correct – as said you just need to enter it c. 3 times for it to load properly. Please remember to complete captcha as well. Thanks.

#253951 Copied

Skipper9

Participant

October 5, 2020 at 15:51

Also, the screenshot you attached shows that you are trying to sign in via the front end user login section. Please use the backend link I’ve sent you

#253952 Copied

Olga Barlow

Participant

October 5, 2020 at 16:44

Hello,

Login link gives error https://prnt.sc/usgxkk
If we try to log in from the frontend still error http://prntscr.com/utjycf , I tried 10 times. Could you temporarily disable your protection to allow us to log in and check the issue?

Regards

#253977 Copied

Skipper9

Participant

October 5, 2020 at 17:36

I have disabled login lockout. Please try again. Thank you for your patience

#253986 Copied

Olga Barlow

Participant

October 6, 2020 at 11:00

Hello,

Nope, still the same https://gyazo.com/61d49902528767a240c9932a6b533da7

Regards

#254048 Copied

Skipper9

Participant

October 6, 2020 at 14:04

Thank you for the video. Please note that the sign in link is not /wp-admin as mentioned. I have sent it in the private area. When trying to access the link after not available message, please do not press refresh as the site will try to refresh the /wp-admin. Instead, enter the special sign on link. Thanks

Please contact administrator
for this information.

#254087 Copied

Olga Barlow

Participant

October 6, 2020 at 17:39

Hello,

It works. You had 12/1 in the responsive settings for the columns on mobile, I set 6/12 http://prntscr.com/uu7r20 and it looks good http://prntscr.com/uu7smy

Regards

#254147 Copied

Skipper9

Participant

October 10, 2020 at 13:20

Beautiful. Thank you very much.

#254650 Copied
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