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Frequently bought tougheter not showing any products

This topic has 5 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

mirko

Participant

November 19, 2023 at 09:43

Hi im facing a problem with the recently bought togheter so i ve add the element in single product builder new with elementor, but it says not product to show with this product try choose another product, my question is where could i set the frequently bought product to link it to the product!?

#374118 Copied Theme version: 9.2.3

4 Answers

Rose Tyler

Support staff

November 20, 2023 at 15:57

Hello, Mirko,

Thank you for contacting us and for using XStore.

We regret to inform you that the “Frequently Bought Together” feature is currently only available for simple products https://xstore.helpscoutdocs.com/article/132-frequently-bought-together , but all products on your site are variable.

If you would like to request this feature for variable products, please post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.

We thank you for your understanding and look forward to your continued support.

Kind Regards,
8theme team

#374197 Copied

mirko

Participant

November 20, 2023 at 16:07

Not able to make a request says password not valid, if i go to reset password nothing comes to my email, but the password is correc otherwise I couldn’t be writing to you.

#374199 Copied

Rose Tyler

Support staff

November 20, 2023 at 18:21

Hello, Mirko,

To assist you more effectively, could you please record a video showing the problem you’re encountering, as well as the steps you’re taking? This will help us understand the issue better and provide you with a more accurate solution. When recording the video, please ensure that you are not using an incognito browser window, as this can sometimes affect the way our website functions.

Kind Regards,
8theme team

#374219 Copied

Andrew Mitchell

Support staff

January 8, 2024 at 23:07

Dear mirko,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#379165 Copied
Tagged: fix woocommerce frequently bought issues, improve woocommerce product visibility, optimize woocommerce frequently bought, woocommerce templates troubleshooting, wordpress woocommerce product display, wordpress woocommerce product solutions
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Frequently bought tougheter not showing any products

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