Forgot password doesn't work - by levytskiy

This topic has 6 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

  • Avatar: levytskiy
    levytskiy
    Participant
    August 16, 2015 at 21:39

    Hi,
    my Forgot Password / Lost your password doesn’t work,
    I saw you (support member) helped a lot of people via their FTP details, I gave it in Private Section, hope you can help me.

    Thanks 🙂

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    August 17, 2015 at 07:26

    Hello levytskiy,

    please provide us with Admin login and password for your site in private content.

    Regards,
    Stan Russell.

    Avatar: levytskiy
    levytskiy
    Participant
    August 17, 2015 at 08:19

    Here it is..

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 17, 2015 at 10:11

    Hello,

    I’ve updated Permalinks settings in WP Dashboard > Settings > Permalinks.
    Please clear browser cache and check the link now.

    Best regards,
    Jack Richardson.

    Avatar: levytskiy
    levytskiy
    Participant
    August 17, 2015 at 10:16

    Wow, appreciate your help, thanks a lot ;]

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 17, 2015 at 11:48

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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