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Footer problem: everything is gone - by Aryanna_p

This topic has 3 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

  • Avatar: Aryanna_p
    Aryanna_p
    Participant
    December 9, 2022 at 16:29

    Hello,
    everything in the footer disappeared suddenly. And i see these plus icon (see img)
    What can it be?
    thank you
    https://prnt.sc/xb-PsQa23tFB

    #341078 Copied Theme version: 8.3.5
    2 Answers
    Avatar: Aryanna_p
    Aryanna_p
    Participant
    December 9, 2022 at 16:33

    I checked the footer option and hit “pubblish” again. Now it is back as before. But this is not the first time it happens. Why do I have to do this? Maybe a caching problem?

    #341079 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 10, 2022 at 05:29

    Hello, @Aryanna_p,

    Sound’s Good!! that you have managed to solve your issue by yourself, there could be the cache or any plugin conflict issue, or might be the server end issue as it reverts your changes again and again.

    But do not need to worry, if that happens again, please contact us immediately, and we will debug it on your site and try to find the main cause of the issue.

    Have a nice day. 🙂

    Regards 8Themes Team.

    #341111 Copied

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