Footer mobile not visible Design Elementor static block

This topic has 6 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

  • Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 14, 2021 at 22:24

    hello all,

    I have the problem that the footer mobile is not visible…..
    On desktop it is, but not on mobile devices.

    I deactivated all plugins today to see if it depends. But even only with your plugin and elementor , it was not visible on mobile… I have also cleared the cache at my hosting provider…..

    I can not fix the error……
    Can someone look please

    greetings Oliver

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2021 at 09:25

    Hello,

    We can’t login. Please check the credentials.
    Provide URL of the exact page or static block where the footer doesn’t work.

    Regards

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 15, 2021 at 12:01

    Hello…

    the password is in the private area
    the error has unfortunately not been corrected….
    on mobile devices, the block area where the menu is located is not visible….. This is strange… I do not understand this

    lg Oliver

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 15, 2021 at 14:15

    Hello,

    Could you, please, provide us with link to page where you have this problem and also screenshot of the block that is missing? Because I don’t see any problem with the menu https://prnt.sc/23442e2 and footer https://prnt.sc/23444hh
    So, I don’t understand what block is missing.

    Regards

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 15, 2021 at 15:16

    Heay Olga,
    yes, it is visible on the desktop…

    but not on mobile devices….. see screenshot
    the mobile menu icon is not there

    This was always about the payment icon on the mobile devices

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 10:08

    Hello,

    I see that you use Elementor Pro element for this. Contact Elementor Pro plugin support to get help with this. They do not call icons font and meu styles. Not sure why. I suppose that it happened after Elementor plugin update.

    Regards

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The issue related to '‘Footer mobile not visible Design Elementor static block’' has been successfully resolved, and the topic is now closed for further responses

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