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Footer issue - by 3ejoueur - on WordPress WooCommerce support

This topic has 25 replies, 5 voices, and was last updated 10 years, 2 months ago ago by Jack Richardson

3ejoueur

Participant

October 16, 2015 at 16:07

Hi guys,

i Create a footer in a Static block with i have put a backgound.. I have 4 pages on 5 that the background is not shown and on 1 page it show correctly… I have set the footer for the same in each page…

Can you help I have no clue why it is not working…

Working page : http://gmd.3ejoueur.com/notre-groupe/

Not working : http://gmd.3ejoueur.com/
http://gmd.3ejoueur.com/manufacturiers/
http://gmd.3ejoueur.com/detaillants/
http://gmd.3ejoueur.com/nous-joindre/

Please, contact administrator
for this information.

#94450 Copied Theme version: 2.5 WooCommerce version: 2.4.7

24 Answers

3ejoueur

Participant

October 16, 2015 at 18:04

For now, I have force the background with some CSS. but i should not have to force the background since i use a Static block for all my page and that static bloc have the background in it.

#94492 Copied

3ejoueur

Participant

October 16, 2015 at 18:45

I also have the page http://gmd.3ejoueur.com/brand/continental/ witch use a footer different from all page…

I really need a big help to simplifier the footer usage with static block…

#94499 Copied

Eva Kemp

Participant

October 19, 2015 at 11:01

Hello,

We’re sorry for a delay.
As I see now footer is shown fine:
http://storage3.static.itmages.com/i/15/1019/h_1445248857_1822282_108d5ac83e.png

Have you resolved the issue?

Regards,
Eva Kemp.

#94723 Copied
3ejoueur

Participant

October 19, 2015 at 13:42
Hi,

the resolution is not like i Wanned…. I Use Custom CSS on the class Footer to be able to show the background when i Should not because in the static block i have set the row in VC to have a background Witch should have done the job.

There is an issue on that side and it is what i want to resolve.

This is the code i Use to bypass the issue i am having ….

footer.main-footer.main-footer-2.text-color-dark{ background-image: url(http://gmd.3ejoueur.com/wp-content/uploads/2015/06/footer.png); background-color: rgba(0, 0, 0, 0); background-size: cover; background-repeat: repeat; } footer .copyright { background-color: #4274b7; }

And this is the Setting i have use in my row witch should work if I remove my custom CSS… http://gmd.3ejoueur.com/wp-content/uploads/2015/10/static-block.jpg

So at the end there is something causing an issue on static block…

Thanks
#94775 Copied
Pancherello

Participant

October 19, 2015 at 17:35

Hi I’m experiencing this exact problem too, my custom footer background only shows on certain pages, it will not show across all pages.

#94848 Copied

Eva Kemp

Participant

October 19, 2015 at 21:30

Hello @3ejoueur,

The problem is related to Ultimate VC Addons plugin.
You’ve already updated it to 13.3.6 version where the bug is fixed, but you have also to recreate your static block. Please do this.

Thank you.

Regards,
Eva Kemp.

#94902 Copied

Hoellwarth

Participant

October 22, 2015 at 13:34

Hello, I’m having the same issue and recreating Static Block doesn’t solve my problem.

#95601 Copied

Eva Kemp

Participant

October 22, 2015 at 13:51

Hello @Hoellwarth,

The problem is caused by the latest version of Ultimate VC Addons plugin. We’ll fix it in the next theme update. Meanwhile you can add background image with functionality of Visual Composer plugin http://storage5.static.itmages.com/i/15/1022/h_1445518246_8730990_e04c1cb2ab.png .

Regards,
Eva Kemp.

#95610 Copied

3ejoueur

Participant

October 22, 2015 at 14:05

Hi,

I did remove my custom CSS then put the background in the row as you told me. But it still did not do the trick. As you can see on the print screen i did what was requested.

http://www.gmdistribution.ca/wp-content/uploads/2015/10/footer.jpg

#95614 Copied

Hoellwarth

Participant

October 22, 2015 at 14:18

Yes Eva but the background image will just be in the VC row, while I want it place on whole footer, overriding paddings and so on…so my next question is: instead of fixing this on next update why don’t you just give us the possibility to choose a footer background through Theme Options?

#95620 Copied

Eva Kemp

Participant

October 22, 2015 at 14:32

Hello @3ejoueur,

I’ve removed image from Background section in the row settings and left only in General section.
Please clear browser cache and check footer now.

Regards,
Eva Kemp.

#95623 Copied

Eva Kemp

Participant

October 22, 2015 at 14:36

Hello @Hoellwarth,

In this case you can add background image for footer via custom.css.
We can provide you with the code. Please show your site url.

Regards,
Eva Kemp.

#95624 Copied
3ejoueur

Participant

October 22, 2015 at 14:36
Did you remove the bypass I did with CSS before testing ? because on my side and 2 other computer, private browsing or with cache clear still not working.

I will but it back since there is clearly an issue with static block and wait you can fix this…

Bypass i did that should not be done if everything works

footer.main-footer.main-footer-2.text-color-dark{ background-image: url(http://gmd.3ejoueur.com/wp-content/uploads/2015/06/footer.png); background-color: rgba(0, 0, 0, 0); background-size: cover; background-repeat: repeat; }
#95625 Copied
Hoellwarth

Participant

October 22, 2015 at 14:54
Hello @Eva, my URL is in private content.

Hello @3ejoueur, my CSS is:

.main-footer .main-footer-1 .main-footer-3 .text-color-light{ background-color: #363c39; padding-top: 30px !important; background-image: url('ABSOLUTE_PATH/image.png'); background-size: contain; background-repeat: no-repeat; background-position-x: 50%; }
Please, contact administrator
for this information.
#95628 Copied
Eva Kemp

Participant

October 22, 2015 at 15:28

Hello @3ejoueur,

I didn’t remove any css code.

As I told we’ll fix this issue in the next theme update.

Thank you for understanding.

Regards,
Eva Kemp.

#95635 Copied

Eva Kemp

Participant

October 22, 2015 at 15:30

Hello @Hoellwarth,

As I see you’ve already added the code for footer to change its color.
Do you still need our assistance regarding it?

Regards,
Eva Kemp.

#95636 Copied

Hoellwarth

Participant

October 22, 2015 at 16:09

Well I’d appreciate it since the code doesn’t work 🙁

#95646 Copied

Eva Kemp

Participant

October 22, 2015 at 16:13

Hello @Hoellwarth,

What code do you mean?
The background color you set is working. Do you want to set background image?
Please provide us with wp-admin panel credentials and show image link.

Regards,
Eva Kemp.

#95647 Copied

Hoellwarth

Participant

October 22, 2015 at 16:21

Eva, in private content you’ll find everything you need, thank you 🙂

Please, contact administrator
for this information.

#95650 Copied

Eva Kemp

Participant

October 22, 2015 at 18:00

Hello @Hoellwarth,

I’ve added the code in Theme Options > Custom CSS > Global Custom CSS.
Please check footer now.

Regards,
Eva Kemp.

#95660 Copied

Hoellwarth

Participant

October 22, 2015 at 20:44

I’m sorry to say that it doesn’t work..

#95695 Copied

Eva Kemp

Participant

October 22, 2015 at 20:50

Hello @Hoellwarth,

As I see image is shown.
Do you want to remove background color? In this case text won’t be visible and you’ll have to change font to dark color.

Regards,
Eva Kemp.

#95699 Copied

Hoellwarth

Participant

October 22, 2015 at 21:18

I don’t know why I don’t see it…I also cleared cache.

can you kindly remove the link to image from public and put in on private, please?

#95705 Copied

Jack Richardson

Support staff

October 23, 2015 at 07:44

Hello @Hoellwarth,

The screenshot has been removed.
Please try to check site in another browser as we can see background image in footer.

Best regards,
Jack Richardson.

#95715 Copied
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