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Footer is not full width – what should I do

This topic has 18 replies, 2 voices, and was last updated 9 months ago ago by Tony Rodriguez

helloaksjhf

Participant

August 16, 2023 at 22:27

footer is boxed
how can I fix it?

Please, contact administrator
for this information.

#364740 Copied Theme version: 999999

17 Answers

Tony Rodriguez

Support staff

August 17, 2023 at 05:17

Hello, @helloaksjhf,

If you wish to create a full-width footer, kindly follow the steps outlined below:

1. Navigate to your WordPress dashboard.
2. Select ‘Static block’.
3. Choose ‘All Static block’.
4. Proceed to edit the footer static block with Elementor.
5. Click on ‘Edit Section’.
6. Go to ‘Layout’.
7. Under ‘Content Width’, select ‘Full width’.
8. Click ‘Update’ to save your changes.

For further assistance, please refer to the image provided in the following link. https://imgur.com/0lAfm8x , https://imgur.com/IoZ9yfA

We hope this will solve your issue.

Best Regards,
8Theme’s Team

#364745 Copied

helloaksjhf

Participant

August 17, 2023 at 07:05

I did this, but there is no change.
Furthermore I can’t use the section blocks in Elementor, it’s always a container.

#364756 Copied

Tony Rodriguez

Support staff

August 17, 2023 at 07:18

Hello, @helloaksjhf,

Thank you for your response.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team.

#364757 Copied

helloaksjhf

Participant

August 17, 2023 at 07:50

private area

Please contact administrator
for this information.

#364759 Copied

Tony Rodriguez

Support staff

August 17, 2023 at 08:34

Hello, @helloaksjhf,

We appreciate your patience and cooperation in providing us with the login details. We are delighted to inform you that the issue you were experiencing has been successfully resolved.

To ensure the changes take effect, we kindly request you to clear your browser cache and revisit your site.

For your information, we have adjusted the site width to 1440px. This adjustment can be found in the Xstore section, under Theme Options, and then under General/Layout.

Additionally, we have edited the footer static block and set the container width to 1440px. These changes have effectively resolved the issue you were facing.

Please refer to the image provided at the following link for further reference: https://imgur.com/mkSV8Og , https://imgur.com/6tRSxPA , https://imgur.com/MPduZvo

Should you have any further queries or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team.

#364764 Copied

helloaksjhf

Participant

August 17, 2023 at 08:40

Sorry, but it is still not full width…
There is left a white space on the left and right side.
Furthermore the option full width is not working at all for elementor, nothing changes by selecting full width and space remains.

#364765 Copied

helloaksjhf

Participant

August 17, 2023 at 08:43

Another question:
It is always set to blue as border-color or color. How can I change this?

Please contact administrator
for this information.

#364766 Copied

Tony Rodriguez

Support staff

August 17, 2023 at 09:21

Hello, @helloaksjhf,

We are pleased to inform you that the issue regarding the footer of your website has been resolved. The footer now appears in full width as per your requirement.

The resolution was achieved by adding a CSS code in the following location: XStore > Theme Options > Theme Custom CSS > Global CSS.

For your reference, we have attached an image that illustrates the changes made. https://imgur.com/Fvq27Bg , https://imgur.com/1yjJzTY

Should you have any further queries or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#364767 Copied

Tony Rodriguez

Support staff

August 17, 2023 at 09:29

Hello, @helloaksjhf,

Another question:
It is always set to blue as border-color or color. How can I change this?

Could you kindly provide a screenshot of the specific issue you are encountering, particularly the element you wish to change the color of? Additionally, please provide the URL of the page where you are experiencing this issue. This will enable us to better understand your concern and provide you with the necessary assistance.

Best Regards,
Team 8Theme.

#364768 Copied

helloaksjhf

Participant

August 17, 2023 at 09:31

Thanks!
It’s in the private area… icons, hover, button hover… it’s everything blue as preset

#364769 Copied

Tony Rodriguez

Support staff

August 17, 2023 at 10:13

Hello, @helloaksjhf,

You have provided this URL in private content area.
Example: https://branding.mb-handmade.de/elementor-2012/

Do you mean this: https://imgur.com/pnOfuvh

Kindly proceed with the following steps to edit the page:

1. Open the page in Elementor.
2. Navigate to ‘Edit General Tabs’.
3. Proceed to the ‘Advanced’ section.
4. Locate ‘Xstore custom CSS’.
5. Modify the border color as per your preference.
6. Ensure to save the changes by updating it.

Please refer to the image provided at the following link for further reference: https://imgur.com/a/Mz0QLXG

We hope this will solve your issue.

Best Regards,
Team 8Theme.

#364770 Copied

helloaksjhf

Participant

August 17, 2023 at 10:16

Yeah, for example this border, but also the icon color next to ‘MEHR INFOS’ and the hover color. It’s always blue and I think it is set somewhere as default for the complete website….

#364772 Copied

Tony Rodriguez

Support staff

August 18, 2023 at 06:03

Hello, @helloaksjhf,

We hope this message finds you well. We are writing to request your assistance in providing us with the URL of the page that contains “MEHR INFOS”.

Additionally, if possible, we would greatly appreciate it if you could also share a screenshot of the icons on this page. For our better understanding, please mark the relevant icons on the screenshot.

Your cooperation will enable us to investigate this matter further and provide you with the necessary assistance.

We look forward to your prompt response.

Best Regards,
8Theme’s Team

#364862 Copied

helloaksjhf

Participant

August 18, 2023 at 08:10

private area

Please contact administrator
for this information.

#364875 Copied

Tony Rodriguez

Support staff

August 18, 2023 at 09:01

Hello, @helloaksjhf,

Thank you for your response.

Kindly proceed with the following steps to edit the page:

1. Open the page in Elementor.
2. Navigate to ‘Edit General Tabs’.
3. Proceed to the ‘Advanced’ section.
4. Locate ‘Xstore custom CSS’.
5. Modify the border color as per your preference.
6. Ensure to save the changes by updating it.

We are pleased to inform you that we have prepared a video guide for your convenience. We kindly request you to watch it in its entirety and follow the steps demonstrated in the video. The video URL is in private content area.

We trust this will be of assistance to you.

Best Regards,
Team 8Theme.

Please contact administrator
for this information.

#364879 Copied

helloaksjhf

Participant

August 18, 2023 at 09:27

Thanks 🙂

#364883 Copied

Tony Rodriguez

Support staff

August 18, 2023 at 09:31

Hello, @helloaksjhf,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team.

#364886 Copied
Tagged: fix footer width, full width footer, woocommerce footer issue, woocommerce themes, woocommerce troubleshooting, wordpress footer solution, wordpress themes
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Footer is not full width – what should I do

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