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Footer is not fixed for shop pages. ( SIngle product, category product, etc…)

This topic has 5 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Matt K

Matt K

Participant

October 30, 2023 at 23:59

Hi,

I created the footer using static blocks and it is fine for all pages except the ones related to the shop. For some reason, these pages do not inherit the theme properties.

I tried using some CSS to fix the footer at the bottom, however this is a temporary fix and not the desired final solution.

Could you please let me know if there is something I can do so all pages have the same fixed footer?

Here is the desired footer placement, which is baked into the theme.

However, all pages related to the shop have this footer. I have included the image links in the private content area.

you can see that the second footer is fixed at a certain height and has a lot of white space after it.

please let me know what I can do differently

Best

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#372060 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1

4 Answers

Tony Rodriguez

Support staff

October 31, 2023 at 05:42

Hello, @Matt K,

Thank you for contacting us and for using XStore.

We hope this message finds you well.

In order to assist you effectively with the issue you are experiencing, we kindly request you provide the URL of the page where you are encountering the problem. Additionally, please ensure that you provide valid and working wp-admin login access.

To help us understand your issue better, we would appreciate it if you could describe your problem in detail, including your exact requirements or your desired outcome. This will enable us to provide you with the most suitable solution.

At present, we are unable to access your site due to invalid login details. We kindly ask you to refer to the image in the private content area for further clarification.

Furthermore, we recommend that you read our theme documentation for additional guidance. https://www.8theme.com/documentation/xstore/troubleshooting/cant-edit-footer-static-block-using-elementor/

We look forward to assisting you promptly upon receipt of the requested information.

Best Regards,
8Theme’s Team

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for this information.

#372063 Copied

Matt K

Participant

November 2, 2023 at 19:59

Hi,

Thank you for the prompt reply, apologies for being unclear.

I added the correct credentials in the private content area.

With respect to the issue, here are the main points:
– Footer is not consistent throughout the website.
– Single product pages & Category pages do not have a fixed footer.
– Every other page has the desired footer, except the single product pages & category pages.
– I used the static block + widgets( footer column 1) to implement the footer ( as described by your tutorials)

From the pages section, you can click on the “Landing page – official ” as your starting point. The footer on the landing page (home), about us, contact us and even the shop page behaves accordingly. You can use the main menu to navigate and analyze. This is the desired outcome. Please use this as your baseline.

The issue arises from the “All Product” section, click on any product and view the single product page. An example of the issue can be seen when you click on the following product (“KIMBERLY CLARK – “IN-SIGHT” Double plastic toilet paper roll dispenser”). You can confirm this issue by looking through the different products.

In brief, when viewing single product pages, the height of the footer is fixed at a certain height and there is white space that is generated after the footer. The footer does not stick at the bottom unlike the other pages.

I am currently developing on a 27 inch monitor. It looks fine on smaller screens, but when scaled to a higher resolution, we notice that the footer is fixed at a certain height and white space fills in the rest of the browser.

I believe the issue is related with woocommerce. I understand that anything shop related is managed by woocommerce and that the theme adds styling to these pages. I believe there is some disconnect between the theme and the shop, where the footer behaves differently for some reason.

The desired outcome is for the footer to be uniform across the whole website, to be in line with the all the other pages.

Please do not hesitate to contact me for more information or to clear some things.

Thanks

Matt

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for this information.

#372388 Copied
Rose Tyler

Support staff

November 3, 2023 at 10:10
Hello, Matt K,

Thank you for contacting us and for using XStore.

Do you mean this – https://prnt.sc/8iNiGXA_SbSu ?
Our theme does not have the option to fix the footer to the window bottom. It displays the footer at the bottom of the page content and if your page content is too short then additional space appears below the footer to the window bottom.
You can try to use the next custom CSS code:

.content-page { min-height: calc(100vh - 400px); }

We hope this information is helpful.

Best Regards,
8Theme’s Team
#372428 Copied
Matt K

Participant

November 3, 2023 at 16:27

Hi,

It works! thank you for the prompt reply and the solution.

I will mark this topic as solved.

Have a good one

Matt

#372508 Copied
Tagged: category product page fixes, shop page footer solutions, single product page fixes, woocommerce templates fixes, woocommerce wordpress updates
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Footer is not fixed for shop pages. ( SIngle product, category product, etc…)

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