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Footer don’t change , i followed ALL THE STEPS

This topic has 15 replies, 4 voices, and was last updated 3 weeks, 4 days ago ago by Tony Rodriguez

Abdulaziz

Participant

March 16, 2025 at 15:58

hi , I followed all the steps in this video but nothing changed.
[06] How to Create a Website Footer Using Static Blocks Built with Elementor on WordPress

Please, contact administrator
for this information.

#437457 Copied Theme version: 9.4.8

14 Answers

Andrew Mitchell

Support staff

March 17, 2025 at 08:23

Hello, Abdulaziz,

Thank you for contacting us and for using XStore.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#437504 Copied

Abdulaziz

Participant

March 17, 2025 at 14:42

hi

Please contact administrator
for this information.

#437601 Copied

Abdulaziz

Participant

March 17, 2025 at 16:00

also at the product page ,when we open a photo i can’t close it

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support staff only.

#437613 Copied

Rose Tyler

Support staff

March 17, 2025 at 16:53

Hello, Abdulaziz,

We appreciate your prompt response.

1/ XStore Builders > Footer > edit templates – https://prnt.sc/4mAWrafpewCm
Read more – https://www.8theme.com/documentation/xstore/troubleshooting/cant-edit-footer-static-block-using-elementor/

2/ XStore Builders > Single product builder with Elementor > edit template > enable Lightbox for the gallery – https://prnt.sc/nGqdyVEL4zhD

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#437630 Copied

Abdulaziz

Participant

March 17, 2025 at 19:49

hello , ididn’t understand how to add Website Footer Using Static Blocks , also i have lag when i open my shop page https://abyatalamal.com/shop-2/ , the blue banner , thank you for your help

#437644 Copied

Rose Tyler

Support staff

March 17, 2025 at 20:15

Hello,

1/ We would like to inform you that your website is now using a new footer builder. As a result, static footer blocks are no longer required and will not function.

To edit the content of your current footer, please navigate to XStore Builders > Footer > Edit Templates.

2/ Shop page content can be edited via XStore Builders > Archive products > edit template.

Best Regards,
8Theme’s Team

#437646 Copied

Abdulaziz

Participant

March 18, 2025 at 12:54

hello, i have a problem when scroll down or up , can you please tell me how to solve it

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support staff only.

#437760 Copied

Rose Tyler

Support staff

March 18, 2025 at 13:15

Hello,

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Additionally, may we ask which browser you are using? We have tested the scrolling functionality on your website using Google Chrome and did not notice any issues.

Warm Regards,
The 8Theme Team

#437762 Copied

Abdulaziz

Participant

March 18, 2025 at 14:21

can you please telling me how to edit this popup at the right down corner

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support staff only.

#437768 Copied

Abdulaziz

Participant

March 18, 2025 at 14:22

can you please telling me how to edit this popup at the right down corner

Files is visible for topic creator and
support staff only.

#437769 Copied

Rose Tyler

Support staff

March 18, 2025 at 15:01

Hello,

Thank you for reaching out to us.

You can find detailed instructions on how to edit the fake sale popup in our documentation here: https://www.8theme.com/documentation/xstore/xstore-features/fake-sale-popup-2/

Best Regards,
8Theme’s Team

#437773 Copied

Abdulaziz

Participant

March 18, 2025 at 15:30

thank you ,
but how i can make it in arabic ?

#437778 Copied

Rose Tyler

Support staff

March 18, 2025 at 16:25

Hello,

You can create translations for the XStore Core plugin by following the instructions provided in our documentation: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

If you would like to translate it into Arabic, you can use the Loco Translate plugin. Simply follow the steps in the guide to add and edit the Arabic translation.

Should you need any further assistance, feel free to ask.

Best Regards,
8Theme’s Team

#437790 Copied

Tony Rodriguez

Support staff

April 4, 2025 at 16:36

Dear Abdulaziz,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#439811 Copied
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Footer don’t change , i followed ALL THE STEPS

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