Fonts not working - by finleydesign - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: finleydesign
    finleydesign
    Participant
    April 8, 2020 at 09:59

    We have set a website live and now the font’s won’t work. Oddly though if you click on xstore > theme options then look to set the fonts, the page shows the correct fonts, however as soon as you close the theme options box, the fonts get removed.

    We just want the default Lato font, which are set, but nothing works on the live site, have cleared all cache etc

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2020 at 10:56

    Hello,

    I do not see the problem – http://prntscr.com/rvb1sx On which page the font doesn’t work?

    Regards

    Avatar: finleydesign
    finleydesign
    Participant
    April 8, 2020 at 11:37

    On Chrome and firefox I get https://nimb.ws/9eqhAK

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 8, 2020 at 11:47

    Hello,

    Did you get this error after moving from your staging site to production? Because I see the following error of loading font http://prntscr.com/rvccut
    Try to follow instructions http://prntscr.com/rvcbr9 mentioned at this topic https://wordpress.org/support/topic/kirki-loading-google-fonts-from-old-domain-after-migration/

    Regards

    Avatar: finleydesign
    finleydesign
    Participant
    April 8, 2020 at 12:10

    ah ok so the siteurl/?action=kirki-reset-cache did the job, thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 8, 2020 at 12:37

    Hello,

    You are welcome.

    Regards

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