• 

  smartwebasia

  Participant

  May 30, 2017 at 19:00

  Hi,

  Im getting high volume of errors from visitors generating 404 Error trying to get fontawesome:

  /wp-content/themes/legenda/fonts/fontawesome-webfont.ttf
  /wp-content/themes/legenda/fonts/fontawesome-webfont.woff
  etc.

  So they finally get lockout by Ithemes security and its a problem.

  In the logs, in details its written : query_string = v=4.5.0

  I cant find broken links or anything
  Any idea?

  Thanks

  Please, contact administrator
  for this information.

  #164588 Copied Theme version: 3.2 WooCommerce version: 3.0.7
  12 Answers
  

  Rose Tyler

  Support staff

  May 31, 2017 at 12:43

  Hello,

  I’ve checked your site http://prntscr.com/fe7d40 and haven’t seen the problem.
  Is it solved?

  Regards,
  Rose Tyler.

  #164657 Copied
  

  smartwebasia

  Participant

  June 5, 2017 at 06:07

  Hi,

  I don’t know… Don’t noticed problem during my test neither but Itheme Security Plugins keep loging 404 for those files: http://imgur.com/a/19Pub

  Any idea?
  Regards,

  #164981 Copied
  

  Rose Tyler

  Support staff

  June 6, 2017 at 12:07

  Hello,

  Could you provide me temporary admin panel access to check?

  Regards,
  Rose Tyler.

  #165074 Copied
  

  smartwebasia

  Participant

  June 7, 2017 at 03:29

  Hi,

  Of course…Please find the credentials in private content.

  Regards,

  Please, contact administrator
  for this information.

  #165154 Copied
  

  Rose Tyler

  Support staff

  June 7, 2017 at 13:18

  Hello,

  You need to transfer fonts folder from /legenda/css/ folder to theme legenda folder.
  I’ve sent font-awesome.min.css file to your email. Please replace /legenda/css/font-awesome.min.css file.

  Regards,
  Rose Tyler.

  #165206 Copied
  

  smartwebasia

  Participant

  June 12, 2017 at 10:30

  Hi,

  Thank you for the solution. It seems to work pretty well.
  I did as you said, and did the same in the child theme as well. What about future updates?

  Thank you
  Regards,

  #165516 Copied
  

  Rose Tyler

  Support staff

  June 12, 2017 at 14:20

  Hello,

  You’re welcome!
  We don’t have such problem on our test site, and unfortunately, it can’t be fixed via child theme, so it will be necessary to repeat the transfer after theme update.

  Regards,
  Rose Tyler.

  #165536 Copied
  

  smartwebasia

  Participant

  June 13, 2017 at 10:02

  Understood !

  Thank you for your support.

  Regards,

  #165600 Copied
  

  Rose Tyler

  Support staff

  June 13, 2017 at 10:43

  Hello,

  You’re welcome!

  Regards,
  Rose Tyler.

  #165607 Copied
  

  g_ignatov

  Participant

  July 11, 2017 at 07:38

  Hi, I have the same problem, my test show me error 404 on exact font folder. I can easy move the folder to it’s right place but as I read the posts above you mentioned to send font-awesome.min.css. Why is that If I need it too will you send it to me

  Thanks

  #167562 Copied Theme version: 3.01 WooCommerce version: 2.614
  

  smartwebasia

  Participant

  July 11, 2017 at 07:51

  @ g_ignatov,

  Why is that If I need it too will you send it to me

  Because Rose modified the path of the fonts in that file.

  src:url('fonts/fontawesome-webfont.eot?v=4.5.0') to src:url('../fonts/fontawesome-webfont.eot?v=4.5.0') etc.etc.

  Then link to the new file (that Rose gave me) is here is you need it: https://drive.google.com/file/d/0B-pgJll2TFIOcnJpSkZCcmc4a00/view

  Hope it helps.

  #167565 Copied
  

  Rose Tyler

  Support staff

  July 12, 2017 at 12:24

  Hello, @g_ignatov,

  Is your problem solved?

  Hello, @smartwebasia,

  Thank you.

  Regards,
  Rose Tyler.

  #167722 Copied
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