Font issue after website transfering - by Rokas

This topic has 8 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Jack Richardson

  • Avatar: Rokas
    Rokas
    Participant
    May 22, 2025 at 16:32

    Hi,
    after transfering my site from testing to production, majority (but not all) fonts changed. I am unable to find the correct settings. Could you help me?

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    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 23, 2025 at 08:14

    Hello,

    Thank you for reaching out to us.

    Go to Elementor Settings > Global Fonts to review and adjust the global font settings. You can find more information here: https://elementor.com/help/view-and-edit-global-fonts/

    Warm Regards,
    The 8Theme Team

    Avatar: Rokas
    Rokas
    Participant
    May 23, 2025 at 10:36

    Didn’t resolve the issue. Also, took a look in elementor editor. There it shows that everything is fine, both settings and visually. But in real environment it’s different. Added an img (top is from editor, bottom from real site)

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 23, 2025 at 14:51

    Hello,

    Could you please provide the links to the pages in question in your screenshots?

    Warm Regards,
    The 8Theme Team

    Avatar: Rokas
    Rokas
    Participant
    May 23, 2025 at 16:38

    Added link in private

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    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 24, 2025 at 14:57

    Hello @Rokas
    Please, check private area.
    Kind regards, Jack Richardson
    The 8theme’s team

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    Avatar: Rokas
    Rokas
    Participant
    May 24, 2025 at 15:03

    Comment in private.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 24, 2025 at 16:13

    Hello @Rokas
    On the live site, the fonts are being imported from the staging website, which is why they are not loading correctly and appear different.
    Please see the screenshot for reference in private area.

    We recommend checking the documentation on Elementor about migration of web-sites and possibly you should reupload/rechoose the selected fonts in Elementor configuration.
    As you can see from the screenshot the issue is related to site migration and not directly to our theme.

    Kind regards, Jack Richardson
    The 8theme’s team

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