Font is not loading properly resulting side cart quantity box not showing properly

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Alex Carter

  • Avatar: Amit Ghai
    Amit Ghai
    Participant
    April 24, 2025 at 11:42

    Dear XStore Support Team,

    I am reaching out regarding a few issues I have encountered after recently moving my website from a localhost environment to a live domain:

    Font Loading Issue:
    The correct font is not loading consistently across the website. Different fonts are appearing on various pages, particularly on the product pages, which is affecting the site’s visual consistency.

    Side Cart Quantity Box:
    The quantity input box in the side cart is not displaying correctly, making it difficult for users to update item quantities.

    Could you please assist in resolving these issues? I would appreciate any guidance or fixes you can suggest.

    Looking forward to your support.

    Regards,
    Amit

    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 24, 2025 at 12:42

    Hello,

    Thank you for reaching out to us.

    1/ Kindly connect to your server via FTP and remove all folders inside wp-content/fonts/ folder. Once this is done, please navigate to Theme Options > choose necessary fonts and save settings.

    2/ Please provide screenshots of the problem, product URL that can be added to the cart, and temporary wp-admin access.

    Warm Regards,
    The 8Theme Team

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