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Floating menu is not working i have activated it but it doesnt work

This topic has 11 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

Aulakh, Sam

Participant

March 11, 2024 at 02:58

Floating menu is not working i have activated it but it doesn’t work i want to have the same type

#386285 Copied Theme version: 9.2.9

10 Answers

Tony Rodriguez

Support staff

March 11, 2024 at 07:27

Hello, @Aulakh, Sam,

Thank you for reaching out to us with your concern.

Please record a video of the problem or provide screenshots of the probelm for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#386300 Copied

Aulakh, Sam

Participant

March 11, 2024 at 18:34

It’s active but does not show on right side aka front-end. i want to add some options like social media icons , home buttons etc as show in your demo

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support staff only.

#386447 Copied

Aulakh, Sam

Participant

March 11, 2024 at 18:39

i want this

Files is visible for topic creator and
support staff only.

#386448 Copied

Tony Rodriguez

Support staff

March 12, 2024 at 06:13

Hello, @Aulakh, Sam,

Thank you for your response.

We are pleased to inform you that after a thorough review of your website, we have not identified any issues. Furthermore, we have successfully uploaded an SVG icon to your site, and it is displaying as intended. For your convenience, we have attached an image to serve as a reference. https://imgur.com/9dhufbb , https://imgur.com/CfcUH0x , https://imgur.com/pt6cinw

To enhance your Floating Navigation Panel, we recommend downloading small-sized SVG icons. You can find a suitable selection at the following link: https://icons8.com/icons/set/whatsapp

We trust that this will be of assistance to you. Should you require any further support, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#386467 Copied

Aulakh, Sam

Participant

March 12, 2024 at 13:17

Funny Story is the website homepage is built in grid and its so slow and image don’t load asap

#386535 Copied

Aulakh, Sam

Participant

March 12, 2024 at 13:17

Thanks for prompt reply let me check and get back on the same

#386536 Copied

Aulakh, Sam

Participant

March 12, 2024 at 13:26

I want this not just icon with shadow thanks also I want it globally set for all devices thanks

#386541 Copied

Aulakh, Sam

Participant

March 12, 2024 at 13:26

please check and advice

Files is visible for topic creator and
support staff only.

#386544 Copied

Tony Rodriguez

Support staff

March 12, 2024 at 13:54

Hello, @Aulakh, Sam,

Thank you for your response.

We kindly request that you take a moment to review and adhere to the instructions provided in our theme documentation regarding the floating menu feature. You can access the relevant information at the following link: https://xstore.helpscoutdocs.com/article/186-floating-menu

We hope you find this resource helpful. Should you have any further inquiries or require additional assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#386554 Copied

Andrew Mitchell

Support staff

March 12, 2024 at 13:57

Dear Aulakh, Sam,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#386555 Copied
Tagged: fix woocommerce issues, floating menu issues, menu activation problems, woocommerce, woocommerce troubleshooting, wordpress menu errors, wordpress templates
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Floating menu is not working i have activated it but it doesnt work

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