Return to previous page

Flèche du menu carousel media ne fonctionnant pas

This topic has 2 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Tony Rodriguez

sophie

Participant

January 12, 2024 at 17:38

Bonjour,

J’ai un problème avec les fléche du carousel média. Elles ne fonctionnent pas et j’ai vraiment besoin d’utiliser cette fonctionnalité.

Je vous remercie d’avance pour votre aide
Image: https://we.tl/t-W9furbwrsA

#379755 Copied Theme version: 9.2.5

1 Answer

Tony Rodriguez

Support staff

January 13, 2024 at 10:07

Hello, @sophie,

Thank you for reaching out to us regarding the issue with the media carousel arrows. We understand the importance of this feature for your website, and we’re here to help you resolve it.

Please follow the steps below:

Step 1: Theme Settings Adjustment

Go to XStore >> Theme Settings >> Speed Optimization.
Turn OFF the “Disable Theme Swiper Js Library” option.
Save the changes.
After making this adjustment, clear your browser cache and check the site again. For a visual guide, you can refer to the screenshot here:https://imgur.com/a/4DHH7QU

Step 2: Provide WP Admin Credentials
If the issue persists, we would like to investigate further to provide a more targeted solution. To do so, we need access to your WordPress admin. Kindly provide the following information:

WP Admin URL:
WP Admin Username:
WP Admin Password:
For a visual guide, you can refer to the screenshot here: https://imgur.com/a/7aGJWmP

We want to assure you that the information you provide will be handled with the utmost confidentiality. As a precaution, we recommend taking a complete backup of your site before proceeding.

Once we receive this information, our team will promptly assess the situation and work towards resolving the media carousel arrows issue on your site.

Kind Regards,
8theme team

#379784 Copied
Tagged: carousel not working, fix carousel, flèche du menu, media carousel, menu carousel, woocommerce, wordpress themes
Viewing 2 results - 1 through 2 (of 2 total)