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Fixing Blurry Product Images video woocommerce

This topic has 5 replies, 3 voices, and was last updated 12 months ago ago by Taha

Taha

Participant

May 3, 2023 at 21:00

I want the same size of the photo and the video, how can I do it please help me out https://www.awesomescreenshot.com/video/17072942?key=eaefd399ad79e2c01cd745af1c49ec68 https://prnt.sc/IxRrJpLcWxAq
https://prnt.sc/_u33Gdsl598I

#355361 Copied Theme version: 9.1.3

4 Answers

Tony Rodriguez

Support staff

May 4, 2023 at 08:03

Hello, vasak,

Thank you so much for purchasing our theme and contacting our support center.

We would appreciate it if you could provide us with the URL of the page where you are experiencing the issue and we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#355403 Copied

Taha

Participant

May 4, 2023 at 13:04

want the same size of the photo and the video, how can I do it please help me out

Please contact administrator
for this information.

#355463 Copied
Rose Tyler

Support staff

May 4, 2023 at 14:53
Hello, Vasak,

Thank you for your response.

You can add the next code in Theme Options > Theme custom CSS > Global:
```
.content-product .product-image-wrapper video {
    aspect-ratio: 11/16;
}
```
Or leave sizes as they are, but enable Masonry in Theme Options > WooCommerce > Shop > Shop page layout.

Kind Regards,
8theme team
#355487 Copied
Taha

Participant

May 4, 2023 at 15:20

thanks

#355496 Copied
Tagged: fix blurry images, high quality, optimize images, product images, video tutorial, woocommerce wordpress
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Fixing Blurry Product Images video woocommerce

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